Hotel a New Middletown

“Every thing good”

“Would like to be able to take breakfast back to room but not a bad place to stay for a short visit”

“Definitely needs updating but it was fine for one night. We did not see any bed bugs which is important. We did not get to check in timely, along with multiple other guests, and therefore we were late getting to our concert missing half of it. I attempted to get a refund but have had no response from the hotel. We drove 4 hours to be here and had no other hotel options as the whole city was sold out. Very disappointing. The staff was kind enough to me because I wasn’t mean about it like many of...

“The staff was wondering and very welcoming! We had a great stay!”

“Near the conference center and the airport, great position, new and clean”

“The breakfast was very fresh hot and good every morning. The parking lot was extremely clean everything around it was clean very nice. Staff was very friendly and helpful.”

“Staff was honestly pretty rude in their responses, but gave us what we asked for spoke with two different team members. Breakfast was good and the room was a little outdated. (Specially the bathroom) There are quite a few things good to do near by.”

“We were only there 1 night so didn’t experience much. Rooms were clean and spacious with full kitchen. Breakfast is nice bonus. Perfect location for visit to University of Louisville and also super close to Churchill Downs.”

“The cost is sufficient to the property. Don’t think you are staying at a 5 star hotel when it’s a 1 star. As far as it being clean, yes . As far as the furniture old, not going to put it down to much cause of the price . Staff was very nice .”

“Avrei voluta dare 5 stelle, ma causa di tre inconvenienti ne ho date solo 4. 1. La tenda della finestra era bloccata e quindi non si poteva regolare. 2. Non mi hanno riordinato la camera. 3. La luce del letto per la lettura non funzionava. ”

“They took the reservation, they did not keep the reservation. We showed up at 7 pm, after a long day, only to find they double sold our room. They also reported prioritizing direct reservations over those from third party sources like Expedia. While they did assist us in getting a room at a better property, they did not send over the correct paperwork. Took us almost two hours to get to a room. We have stayed in this hotel multiple times without issue. Also, the front desk did the best...

“They still haven't removed the wet towels around the leaking fridge.”

“I don’t recommend this place was dirty. I don’t feel safe in the area. I rent another hotel because the place was really really really dirty.”

“The breakfast here is very good and the room and the beds and the pillows excellent .. I would like to see some sort of ramp off the curb for when you're using a luggage cart to take your stuff out to where you parked, out the back door? but all in all, this is a pretty good spot to stay at for the 💰 👍”