Hotel vicino a North Park Mall - Charlotte

“Room was clean staff was nice”

“I called the place and tbe phone didn’t answer so we went to the place and my brother tried calling there after we asked the staff if the phone works and it didn’t ring! I proceeded to ask her to give me a good number to call form there and gave me her own phone number instead! She said she’ll give me a call back the next day but didn’t! And still trying to call and email them!”

“Nella media piu economico di altri hotel vicino all ‘aeroporto ma il livello e piu basso”

“Do not stay at this hotel. My daughter spent one night and was bitten by bedbugs. You read that right: bedbugs! When she informed the hotel, they demanded that she produce photos of the bedbugs, which was extremely rude and disrespectful, especially since they could see the bites on her ankle and how painful it was. They did not offer any kind of apology or help her in any way. Furthermore, the room was quite dirty (which explains the bedbugs) and many things did not work properly, e.g., the...

“Pros: breakfast was okay, you have the choices of making a waffle, eating 2 different kinds of cereals, or a couple different pastries/bagles. No protein and no drinks besides coffee and the gallon of milk they put in a bowl of ice water but don’t worry there are $3 drinks in the vending near front desk. The room was spacious and the tv was big, we brought our own Roku so I’m not sure how it works also nice deep tub. They have daily house keeping which you don’t see often anymore. It’s not...

“Clean room”

“👍”

“Was very rude, non-helpful and did not like to communicate”

“I booked a room on 06/16/2026 for my birthday and my bed was infested with bedbugs. I have bites all over my body. Please help!”

“Staff was helpful, clean rooms and close to the airport.”

“I was charged for early check-in, late check-out, and the deposit when I done preregistration when I arrived I was charged again for late check-out and the deposit and was told the other charge was the room price however I paid for the room a week earlier I have all the charges on my bank statement. The room looked like a 12 year old done the drywall and light fixture and as if that’s not enough to pay $60 over they knocked on the door 2 times I told both of them I paid for late check-out then...

“They can’t give you a receipt for your stay. AC are off and then noisy. Toilet leaking making noise .”

“To the smell to the safety all was terrible terrible. If I can’t rate this place -minus something I would.”

“We thoroughly enjoyed our stay at the Drury Inn & Suites in Charlotte at the Northlake property. We received a warm greeting from the friendly staff at the check in desk. Our room was spacious, clean, and comfortable. The free dinner buffet had a large selection of good food, and we were given a ticket for 2 free alcoholic beverages. The staff in the dining area were also friendly and so accommodating. The next morning there was a free breakfast buffet with a great selection of food. We didn’t...