Hotel a Norvell

“The staff was amazing, from the front desk to the cooks and even the ladies cleaning the rooms. They had positive energy and attitudes. Gave great advice on places to go to eat, entertainment and site seeing. My children and I enjoyed our stay and will be back soon.”

“. ”

“This property was conveniently located for my stay. The bedding was clean and new. However, the room needs updates. My door needed to be pulled closed. Could easily have been left askew. Then when closed, there was light coming through the crack.”

“Manager is always helpful and keeps everything looking great! The location is also near lots of attractions.”

“Pool was closed most of the time we were there. Breakfast was very minimal compared to other places.”

“Room not clean, hallway and stairwell and elevator not clean, no shampoo dispenser, filthy shower curtain, dirty fork on bathroom floor, smoke detector covered with plastic shopping bag, bugs on hallway carpet”

“Everyone was professional and courteous.”

“The pool was the only reason this hotel was chosen; all other hotels with pools were booked. Upon arrival, people were sitting outside and the pool was out of order. Should be required to list any amenities that are not usable on booking site.”

“The place is charming with high ceilings and big windows, and we even had a fireplace in the room. I am not sure if it works or if we were allowed to use it. it was summer anyway. However, there was no microwave in the room or the hotel as a whole, and there was no ice machine, the kind of things that you would need at a hotel. The hotel had a parking lot in the back, which is a great amenity when the hotel is in a kind of a busy area (not to say that anywhere in Clinton, MI is busy!)...

“Wanted to upgrade my stay but couldn't do it threw the app, lady behind the counter helped me out tremendously and when the upgrade had ac unit not working they moved me to another room and were more then helpful and major upgrade was giving, I recommend this place and there staff”

“Large, clean rooms and breakfast was great”

“What I expected.”

“The hotel is in a good location and close to the highways. Staff barely makes eye contact with you especially the front desk staff that wouldn’t acknowledge you due to her being on her cell phone. Suite was nice, but shower backs up and shelves in tub are falling down. Half a roll of toilet paper and no soap in the kitchenette. Housekeeping was off due the holiday and garbage just sat in the hallways by room doors. Not worth the nearly $200 a night charge.”

“The room was sufficient, the staff was friendly however( misinformed concerning deposit for incidentals when using third party reservations); air conditioning great, breakfast was lacking.”

“Mi sono fermato solo per una notte. Motel gradevole, adiacente alla freeway sito all'inizio della cittadina di Jackson. Generalmente Motel come questi non hanno un ottima pulizia, invece la camera era pulita e la biancheria fresca e perfetta. Ottimo prezzo e ottimo rapporto qualità-prezzo.”