Hotel vicino a On-The-Hill Cultural Arts Center - Yorktown

“It was everything we hoped for.”

“Cleanliness and good breakfast”

“Excellent breakfast bar”

“Parking was spacious. All the Yorktown attractions were very close. The staff were attentive .”

“A/C was loud, always kicking on and off, curtains will not fully close so light was always coming into the room, Staff was helpful, but was never found, you have to call the office number to get a hold of them because they are also managing and cleaning the Red Roof Inn. Ice machine was not working on 4th floor, Parking was ok, no issues, Breakfast is not the best. No eggs,, they just give you the basics. Carpet was dirty. Coffee wasn’t the best. It was warm not hot. Elevator was out of...

“Worse hotel Iv ever stayed in . Broken ac ,dirty bathrooms ,outdated rooms ,bloody sheets ,3 room moves, a very unprofessional management team spend your money else where this place is a joke. I was very reasonable and respectful never caused an issue the owner is very disgusting hangs up the phone on customers and corporate doesn’t give a solution just very stand offish even lied and said I was still at the hotel when I checked out 8 hours after I arrived . do better .”

“Wow, what a great experience. Hidden gem in Gloucester, VA. Friendly staff, clean rooms, great accommodations and delicious food! The tavern was a plus! Thank you”

“First and last time crossing that threshold….2 absolutely shocking events take place within about an hour….we were in the room locked in with an extra kick stick barring the door. All of a sudden we can hear someone using a key card trying to get in our room…I yelled and you can hear them say something like why would they give us this room key…I called the front desk and they said they would look at the cameras and called me back….said there was an error made and apologized. Ok. Try to give some...

“Clean”

“Really enjoyed our room! Very spacious. The kids loved the pool and its access getting to the outdoor pool through the indoor pool, that was cool. My only issue was the bathrooms exhaust fan not working to help with the moisture during/ after a shower,”

“The fact I made it to the hotel before 10pm only to be told after I paid for the reservation that they were sold out. The front desk agent was outside lobby smoking weed with people who were out there braiding hair. She was so high she couldn’t focus. Then put me in the system as a no show. I was so livid. I had to go to another hotel in the middle of the night. That hotel is awful and the manager should be checking the property regularly at night!”

“When arrived the front desk lady was on a personal call. The guy also working that was doing something else saw us in line and told her we were there. She gave us a room key. We walked to the room and the refrigerator had old food from another guest and a cup with lipstick on the desk. We asked for another room. The guy gave us a new room he was very kind about it. The second room the window didnt have a lock on it. Also the pool was not in use.”

“The room was clean and most of the staff was very nice. It was a little noisy but sometimes you just have that in a busy hotel on a holiday weekend. They charged an refundable $100 fee for incidentals. Haven't received my refund yet. Hopefully this week.”

“Great”

“Roach infested”

“Everything is good 👍”

“First room I was given the electronic key would work, staff didn't bother to try and replace the card, they gave me a room upstairs to replace it. The Air Conditioner didn't work properly. I set the temp on low to cool it off fast, never cooled off at all... I was exhausted so I went to bed. At ck out I told staff...no apology no comment other than I will look into it. When I get a room at a hotel I have a few expectations (clean, AC/Heat in working order and no insects) the room was clean (tub...