Hotel vicino a Onondaga Lake Park - Liverpool

“The girl who checked us in was not friendly or informative. We had no idea where our room was or where to park. No information about amenities or a pool. Our handicap accessible room had about 12 inches of space between the bottom of the bed and the wall. Barely enough room to squeeze through to get to the bathroom. It was clean, but the hair dryer was missing. The hostess at breakfast was engaging and attentive to the meal. She did a great job. Other staff in the kitchen, could have...

“Absolutely no before 3pm check-in, unless you pay additional $25 fee In room sofa, bathroom were old”

“Definitely not expecting what was provided for the price point. The hotel is in renovations but the rooms should not be rented. We had portable air con and beds which we booked not available. The breakfast was not enjoyable as felt uneasy about the entire experience.”

“We booked a room for graduation weekend. We left with no where to go within 30 minutes. This place was the dirty, smelly and poorly maintained. The room stunk like a hot boxed ash tray. You can tell one dirty rag was used to wipe all the surfaces. Almost everything was broken including the lock on the door. I just cant get past the smell....it stuck to us until we showered. Mind you we didnt even sit on one surface. There was a very sketchy crowd wandering around the building. The parking lot...

“Hotel pulito e confortevole. Le camere ampie ma con arredi un pò datati. Colazione abbondante. Personale gentilissimo”

“Everything was excellent except someone 💩 in the pool”

“Clean room and friendly staff with a decent breakfast”

“Clean room and convenient airport shuttle”

“Very helpful and friendly front desk staff at check in. The kids enjoyed the pool, the beds were comfy. Breakfast was the standard continental breakfast.”

“Good for the price”

“Room was clean and the water pressure in the shower was amazing.”

“Great breakfast options. Staff was friendly even when my daughter made a huge spill in the dining area. Owner was great with his staff as well, from what I seen. Only thing was the noise of either staff or a guest our last night there at 1230am. They even had a welcome bag for my daughter of snacks and a water. That was super sweet!”

“Great hotel to stay in”

“The stay was horrible mold in the bathroom and along the window sill.There were stains on the shades and on the walls in the room there were crickets crawling on the shade and some where even dead on the floor .The toliet was stopped and the walk in shower was leaking water all on the floor .The covers were clean and the wash rags all looked dingy and not as clean .Never again will I ever rent a room from them again .Think twice before you book a room the hotel staff was accommodating and...

“Good news, they welcome pets and only charge $20 per. Bad news, the room REEKED of cat urine. I wouldn’t think of sitting on the sofa. It did not look clean and probably was the source of the smell.. The bed was clean and comfortable, and overall the room was in pretty good shape. But they definitely need to do something about the cat odor.”

“Staff was great and helpful. The actual room was terrible and dirty. I don't think it was really the staff's fault. Management needs to get their act together and they need to hire better housekeeping, or hire housekeeping period. There were giant roaches (?) in my room. I wasn't expecting much for a Studio 6—I am no stranger to a motel—but this is abysmal. Don't book here.”