Hotel a Park Hall

“The room has a bad odor”

“Clean room, friendly staff and a good breakfast.”

“All the staff was amazing and everything was perfect. Highly recommend! Jill and Scott were the best and most friendly staff ever!!!!!!”

“They had to move me because they put me in a room with a faulty TV. The clerk knew the TV in the first room had a problem the day before. The TV that worked was difficult to tune to a station I wanted to watch.”

“Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

“Minimal staff. Food left in fridge from other guests. Half a roll of paper in the washroom. The breakfast was good and included. Staff at front desk was helpful and responsive.”

“I went home with bug bites from head to toe.”

“Il soggiorno e' stato piacevole nonostante il fatto che abbiamo dovuto chiedere il cambio delle lenzuola che sembravano usate. La persona al desk e' stata responsive e gentile. L' hotel e' ben posizionato rispetto ad Harpers Ferry anche se isolato da altre facilita'.Non abbaino consumato la colazione che sembrava minimale e di scarsissima qualità'. Prezzo economico. Nonostante tutto un rapporto sufficiente fra prezzo e qualità'.”

“Hotel is fairly new and you can tell. The whole place was clean and the staff was very friendly and helpful.”

“The room was small but comfortable. The bed was too soft, but that's just me. I prefer a much firmer than average mattress. Having the diner right on site was great. The service was awesome & the breakfast delicious. I'd have no problem staying here again, or even just coming to eat.”

“No air”

“Not too clean, old facility ”

“Our room was missing a few things. The bathroom door didn't have a lock, which was inconvenient. We booked the room for five guests, but there weren't enough towels for everyone, and no bedding was provided for the pullout sofa bed. The front desk promptly provided the towels and bedding when we requested them, which we appreciated. However, it would have been nice if those items had already been in the room, especially since we arrived late.”

“Maleducati colazione inesistente sporco ”

“We stayed in the main building. We were on the 3rd floor. The hall ways are warm but the rooms were very cool- good ac. Breakfast was easy, plentiful and food. Staff was helpful when needed. There appears to be some renovations , but it didn’t effect our stay.”

“Parking lot was overgrown. Facility looked poorly maintained and unclean. Sketchy individuals in parking lot. No one in the reception for five minutes. Very dated looking area. I felt uncomfortable enough that I left, abandoning my prepayment, found a place to stay elsewhere. This place needs serious work.”

“Presidential suite? One night. Two bedrooms and a living area with pull out bed. Each had TV, fridge and microwave; convenient for six travelers. The fridge in the living area was a bit loud. One bathroom. I Actually slept well on king size bed in main bedroom.”

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