Hotel di lusso a Pennsylvania occidentale

“This is a beautiful luxury resort with all the amenities and it has a super friendly atmosphere. The spa experience is top notch and the therapists are excellent. There were some areas that were not open and under renovation during our stay. There were also a few restaurants that were closed which made the selection limited. Still, the accommodations are beautiful and the 2200 acres spectacular. A lot to see and do so if you are alone or traveling with kids there are plenty of activities.”

“This was sent via an email to mgr, who did not reply: We booked through Expedia for one night — the sole purpose was to see Joe Bonamassa at 8pm with dinner at 6. Timing mattered. We arrived at 3:15pm, understanding check-in was at 4. We waited in the lobby with several other guests. My wife got a pedicure at the spa while I waited and watched every other guest get called to their room — including some who arrived after us. At 4:45 I approached the desk and was told my room wasn't ready. No...

“Clean room. Helpful staff. Nice Bar. Convenient location for CMU and Pitt.”

“Historic building with spacious rooms. Amazing hall. Maybe too expensive the valet parking but the attendant inform correctly that a public parking is close to the hotel. The position is fantastic: close to everything but easy to get from highway. Nothing else to write, I’m happy to have been to this great hotel!”

“Rooms are clean and it is supereasy to get to the convention center. Negatives: 1. Slow service, had to call multiple times on one occasion to get water bottles 2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately 3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid”

“Suite was clean, and spacious. Location was outstanding. The text message based concierge was impeccable. They would check in each morning, and evening. They delivered promptly anything we required. Room service breakfast was very good and delivered quickly.”