Hotel a Ponteland

“Comfortable room and welcoming staff ”

“Rooms could do with a refurb, 1970s furniture paint coming off the walls, bar was ok ”

“The staff were helpful, courteous and smiling. The setting is beautiful, even in the rain. There was plenty of hot water, though the bathroom itself was cold. It was a lovely stay, and I will recommend it to friends. ”

“Attentive and friendly staff, great location, and electric charging for free as well! ”

“Super ”

“Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍”

“Clean room and the staff were nice ”

“This is my 2nd stay here, and will return when in this Area, Both times the service has been fantastic! Very helpful & courteous. Food was great, and rooms are always toasty warm! ”

“Exceptional room, spotlessly clean”

“Raramente i best western deludono. Questo è pulito, ben gestito, con personale accogliente. Il centro di Newcastle e a 10 minuti di auto”

“Very basic hotel, requiring refurbishment. The main problem: they offer brekfast using a Gym structure 50-100m away out of the parking. This structure is not suitable for food and the breakfast is very poor and NOT cheap. Apart from this, there is no agreement with the hotel and you have to sign a book each time you enter. Sure I'll NOT came back.”

“Very clean room and staff very friendly a great base for racecourse goers ”

“Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx”

“Great location, excellent staff and food highly recommended.”

“Had a lovely relaxing time with my girlfriend and her husband, room was so clean and had everything we needed, absolutely loved being able to log into Netflix on the tv which was a great size. We were checked in by a lovely young man who also served us our food, he was very attentive and even brought us extra sides for our burgers. Exceptional service from a lovely lady who served us breakfast and made sure we had fresh coffee immediately, she was also fantastic with all other customers. We will...

“Room was spotless and one of our favourites, staff are so friendly and helpful. We love celebrating our wedding anniversary at the castle. We have been going for 8yrs now. ”

“Bene”

“Std holiday inn type. I stayed for work purpose. Out of the center, close to airport. Silent, very comfortable bed. Quite good breakfast”

“Hotel was lovely and the room was very clean and staff were friendly.”