Hotel vicino a Rand Track Park - Syracuse

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“Personale impreparato a fornire risposte sia per la mancata conoscenza che per la lingua inglese. Solo un ascensore funzionante per un albergo di 6 piani. Stanza un po’ rumorosa in quanto adiacente all’ascensore e mancava isolamento acustico. ”

“It is a well-maintained, clean, pleasant hotel. I love that it has a shuttle service to and from the airport. That was a big draw. We had a 6 AM flight and the service started at 4 AM. One thing they don’t tell you if you are a choice member until afterwards, they waive the fee for the shuttle. At least one of the ways we only used it once. We had used a different hotel coming into Syracuse and had to use an Uber, which seemed to be very expensive for the short amount of time we needed it. The...

“Everyone was very friendly and conscientious, including Wade who I spoke with the most. Staff were super accommodating when I needed help with getting my room near my friends room and getting a cot for my son. My only suggestion would be some couches in the lobby so we can sit and talk. Not so comfortable sitting on chairs for hours. Beds and pillows were amazing!!!! Thank you for everything!!!”

“Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning.”

“We needed a place to stay quickly and they were very helpful! Great property! We will stay there again! I recommend!”

“Everything was excellent with exception of the cleaning service.”

“Beautiful historical hotel. Front desk was pleasant. We only were stopping on our way to Canada.”

“Terribile… arrivati alle 19,30 e ci dicono che la camera è al 7 piano e l’ascensore e’ rotto. Le valige (pesantissime) dobbiamo portarle noi. Mi rifiuto…. Mi cercano un altro albergo a 15 minuti di distanza e riesco ad entrare in camera alle 23….. imbarazzanti. Io volevo riuscire a vedere il centro di Syracuse la sera, invece mi sono visto il parcheggio di un hotel in periferia. Evitate”

“Posto molto puli,spazioso e completo di tutto il necessario. ”

“Loved this stay, the property was maintained, super easy check in, no bugs, lovely breakfast. My only qualm was the mattress protector was stained, my mattress sheet came up during my sleep and I saw it. I don’t really like that, but we would stay here again.”

“The staff is friendly and helpful. They provide shuttle from the airport to hotel which is very convenient. Will stay there again.”

“Milly, the receptionist was excellent and welcoming”

“We stayed at this property while in town for a wedding in Skaneateles and it worked out perfectly. The owners were very nice and you could tell they do want people to enjoy their stay in the area. Our room did get a little hot in the evening and I wish the pillows and beds were a bit more comfortable. The shower handle was a bit hard to get adjusted to a comfortable temperature. There is easy access to a small shopping mall area nearby for more chain-type restaurants but also be sure to check...

“Great location for my trip needs, great staff , breakfast was normal hotel breakfast . I would definitely stay there again”

“Great stay! The staff is superb, from Robert, Monika, and Stephanie at front desk, to Kara and T-Mac who helped shuttle us around. My family really appreciated the friendly and very helpful service. The food at the restaurant was good and the servers were very kind as well. Only thing is the a/c cut out in the night both nights we stayed there, but fortunately, we were able to get a fan at front desk. Other quick note is we had no curtains in our room and the california shutters dont really...

“The staff was great. I am very clean. The beds could be a little bit more comfortable though.”