Hotel con bar a Regione vinicola del Niagara

“great!”

“We enjoyed our stay. Conveniently close to both the Falls and wineries was perfect.”

“First and last time. Great disappointment! Would not recommend. Dirty unsanitary washroom. Trash on the floor. Staff not helpful. Paper thin walls, you could hear people talking like they are in your room. zero customer service. It’s hard for me to give this kind of review, but I’m just being honest.”

“Excellent location, unique experience”

“The hotel was clean, quiet, the staff were lovely and it is right in the centre of things.”

“Our stay at your hotel was top notch! Facilities and staff were wonderful!”

“Staff was exceptional.”

“The Expedia website for The Charles Hotel heavily promotes a deep soaker tub as being a feature of a Premium Room, and I switched to this hotel specifically for this reason. I immediately advised the front desk of my disappointment, and I was advised that Premium rooms do not have such tubs (I double checked the Expedia website at the time, the tub was still prominently advertised). I checked The Charles website, looks like only one of their 12 rooms has such a tub. Also, this hotel does not...