Hotel a Richland

“Very nice room furnishings and bath. Vending machine did not work properly.”

“Drove 2 hours to Hotel and was informed by staff there that Expedia's computers were not communicating properly with theirs. They could not honor reservation confirmation, and charged me for the stay, I had to go to a different hotel. Now Expedia states it will take 10 days to get the charge reversed. Residence Inn staff simply just sent me on my way. Not even helpful to call around yet they gave a confirmation and everything. ”

“Room was clean but couple of broken things-the barn style bathroom door, the tub spout. The buffet breakfast was better than most other places though. A pleasant stay and close to grocery, a few restaurants and shopping.”

“$5 parking, $6 sprite, pool out of order, front desk guy inhospitable”

“The pool was broken, the door by our room was broken. The food was ok. I was never offered a "welcome gift" even if it was only water. I had to fix the screen at the window myself so that bugs didn't come in. Something else was broken because they had dug a trench out back. Our 2 burner stove had one burner that worked somewhat. The other was completely dead.”

“Good”

“Toilet paper holder was broken in room 424. Staff was very polite and accommodating! Would definitely come back again.”

“Excellent hotel in a great location! I’ll be back!”

“Did not stay $100 night for us. when I got there it was another $145 for our dog ridiculous”

“Staff were helpful changing my room”

“In a word: shabby. But it was pretty clean, and they do allow pets. But if you're looking for anything more than that, you will be disappointed. Flat pillows, exposed wires, not enough room to close the bathroom door , uneven bathroom floor, and battered furniture.”

“Nice place to stay”

“Reserved because they had a pool, checked in and there’s a sign that says it’s being renovated try back June 1st. No work was being done and it smelled like it was in use. The room was sterile and looked like a jail had been renovated into a hotel.”

“Very nice location. We would use it again.”

“Vibrant colors and comfortable lounge area with breakfast was nice. Free parking was excellent and easy to access. Room was mostly clean but shampoo/conditioner had not been refilled before my stay and were not refilled on my cleaning day. Staff were somewhat helpful but not as helpful as they could have been, especially regarding the snacks for purchase when they were not willing to point to something I was looking for even though I asked and instead let me find it myself.”