Hotel in zona Salamanca - Serrano, Madrid

"Avoid room 120 if you’re planning to stay for more than one night. I personally struggle with claustrophobia, and the room felt quite uncomfortable and restrictive. On top of that, it was extremely hot inside—even with the heating turned off. I ended up having to sleep with the windows open, which unfortunately meant dealing with a lot of noise. Another downside is the pricing within the hotel. It feels disproportionately high compared to the overall quality, which I would describe as fairly average. The rooftop is a nice feature with a great atmosphere, but it is also overpriced. I was particularly surprised by the service there—when I mentioned I was a hotel guest, the waiter’s attitude noticeably changed for the worse. Overall, it seems the hotel is more focused on generating revenue from the rooftop than on providing a great experience for its internal guests. If you’re looking for attentive service, this may not be the right choice. That said, the location is definitely a major highlight—it's surrounded by fantastic spots for food and drinks. Additionally, the room itself was well-equipped, with good details and amenities, which I appreciated."

"Camera ampia, bel bagno, caffè, tè e acqua inclusi, personale gentile "

"Todo muy bien. Nos sorprendió un poco la camas no muy grandes"

"Servizio eccellente "

"Stanza piccolina ma pulita. Personale gentilissimo e la zona cucina relax molto bella"

"We had a wonderful stay at this five-star hotel in Madrid with our family. From the moment we arrived, everything was well organized and welcoming. The room was spacious, comfortable, and well suited for a family stay. The staff was professional, kind, and always available to help, making us feel truly taken care of. The facilities were excellent and met the high standards expected from a luxury hotel. Overall, it was a very pleasant experience, and we would gladly return on a future trip to Madrid"

"All perfect "

"El mejor de Madrid"

"Tende e bagno sporchi e divano rovinato "