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Recensioni per Courtyard by Marriott San Diego Downtown

3.5 out of 5
Courtyard by Marriott San Diego Downtown
530 Broadway, San Diego, CA

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 601 su 1001 recensioni" "
Valutazione di 8 - Buono. 229 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 87 su 1001 recensioni" "
Valutazione di 4 - Scarso. 49 su 1001 recensioni" "
Valutazione di 2 - Terribile. 35 su 1001 recensioni" "

9,0/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Massimo

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Courtyard Marriott San Diego Downtown, il giorno 16 nov 2023
We hope to enjoy your company again in the near future and make more amazing memories.

10/10 Eccellente

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024

2/10 Terribile

Valerie

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There was a cockroach in my room and one of the comforter on the bed had blood stains.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place to stay downtown, good location and good service
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Great experience, though no hot breakfast
Soggiorno di 1 notte ad aprile 2024
Risposta di R. Acosta, il giorno 26 apr 2024
Dear Guest, Thank you for taking the time to share your experience with us. We sincerely apologize for falling short of your expectations during your stay. Your feedback is invaluable, and with our restaurant leadership team we are addressing the issue you raised to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Vincent, Pointe-Claire

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bien situé
Soggiorno di 7 notti ad aprile 2024
Risposta di R. Acosta, il giorno 26 apr 2024
Dear Guest,Thank you so much for your kind review! We're thrilled to see you enjoyed your stay at our hotel. It was our pleasure to host you, and we look forward to welcoming you back soon.

10/10 Eccellente

CLIFFORD, castaic

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff close to all amenities
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Raul, Philadelphia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Classic Building. Great property, excellent location.
Soggiorno di 1 notte ad aprile 2024
Risposta di Veronica. P, il giorno 14 apr 2024
Thank you for your review. I'm glad you were able to enjoy our beautiful historic and newly remodeled building in the center of downtown. I hope we get the chance to host you on your future travels to the area.

10/10 Eccellente

Edgar

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 2 notti ad aprile 2024
Risposta di Veronica. P, il giorno 14 apr 2024
I'm glad you enjoyed your stay. I hope we get to host you on your future travels back to the area.

10/10 Eccellente

Rosemin

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was excellent. Aziz (one of the valet guys) was very personable and made our day, everyday! The location is close to just about everything.
Soggiorno di 3 notti a marzo 2024
Risposta di Veronica. P, il giorno 30 mar 2024
Thank you for telling us about your stay. We have shared your feedback with Aziz and we are happy he made such a positive impression on your stay. We hope to see you next time!

10/10 Eccellente

Dom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Veronica. P, il giorno 30 mar 2024
Thank you for telling us about your stay. I'm glad we could provide you with a comfortable stay.

10/10 Eccellente

Robert, sacramento

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This was a pricey hotel and would not have picked this hotel but I was attending a wedding with my 81yr mom and 90yr aunt and this was a block away from the venue. I was pleasantly surprised on how beautiful the architecture and condition of this historic building. Rooms were excellent, staff friendly, onsite bar and restaurant were great! No complaints at all and now this will be on my list of places to stay when in SD. Well worth the price!
Soggiorno di 2 notti a marzo 2024
Risposta di R. Acosta, il giorno 26 mar 2024
Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your experience at our hotel. Your kind words mean the world to us and serve as a wonderful motivation for our team. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for another exceptional stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. Safe travels, and thank you for choosing to stay with us.

10/10 Eccellente

Araceli

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di R. Acosta, il giorno 26 apr 2024
Dear Guest,Thank you so much for your kind review! We're thrilled to see you enjoyed your stay at our hotel. It was our pleasure to host you, and we look forward to welcoming you back soon.

10/10 Eccellente

Juliane

Soggiorno di 2 notti a gennaio 2024
Risposta di Veronica. P, il giorno 24 mar 2024
Thank you for sharing your 5 star trip with us. I hope we get the chance to continue offering you such great service on your future travels.

10/10 Eccellente

Katie

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Nice place great service
Soggiorno di 1 notte a marzo 2024
Risposta di Veronica. P, il giorno 24 mar 2024
Thank you for letting us know about your recent trip. I'm glad you enjoyed your time here. With so many options, we appreciate you choosing to stay with us and taking the time to let us know how we did. I look forward to your next trip!

10/10 Eccellente

Mario

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It was a beautiful property. It would be nice to know that the only form of parking they offer is valet which isnt free
Soggiorno di 1 notte a marzo 2024
Risposta di Veronica. P, il giorno 24 mar 2024
Thank you for sharing your experience with us. I'm glad you enjoyed your time here. As we are in a downtown area, parking can be difficult which is why we offer 24/7 valet service for our guests with unlimited in and out privilege's for a fee. You can find more information on the hotel details or amenity's page. I hope we get the chance to host you should your travels bring you back to the area.

10/10 Eccellente

Lorri

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel retains the feel of the bank….and we loved that! The location is terrific for walking many places in the city.
Soggiorno di 3 notti a marzo 2024
Risposta di Veronica. P, il giorno 24 mar 2024
Thank you for sharing about your stay. We are within 1 mile of many great locations like Seaport village, Balboa park, Little Italy, and the historic Gaslamp. There is plenty to do and see just around the corner, I'm glad you to experience the best we have to offer!

8/10 Buono

Jose Antonio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is nice and upscale Only thing for me the mattress was a bit too stiff
Soggiorno di 1 notte a marzo 2024
Risposta di Veronica. P, il giorno 24 mar 2024
Thank you for sharing your experience with us. I apologize everything wasn't as expected with your visit. In the future, please feel free to let us know if you are uncomfortable in anyway and we would be happy to find a way to fix it! I hope we get the chance to provide you with a more comfortable stay on your future visits.

10/10 Eccellente

dana yanira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Accesible
Soggiorno di 1 notte a febbraio 2024
Risposta di Veronica. P, il giorno 2 mar 2024
Thank you for staying with us. I'm glad to hear you enjoyed your stay and found the hotel and surrounding area accessible. We look forward to your next visit!

10/10 Eccellente

Elyssa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
I really enjoyed my stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Veronica. P, il giorno 2 mar 2024
Thank you for staying with us, I'm glad to hear you enjoyed your stay. We hope to see you next time your travels bring you back to the area.

10/10 Eccellente

Gregorio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nos gurtó mucho la ubicacion del hotel, a un paso de muchos restaurantes y muy bien ubicado para tomar el autobus o el trolebus. Excelentes atencion de su personal.
Soggiorno di 7 notti a febbraio 2024
Risposta di Veronica. P, il giorno 2 mar 2024
Thank you for staying with us. I'm glad our team could make your stay more comfortable and you were able to take advantage of all the local attractions within walking distance around us. We hope to see you next time!

10/10 Eccellente

ashley

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location, clean room, friendly staff. 5 stars!
Soggiorno di 2 notti a febbraio 2024
Risposta di Veronica. P, il giorno 2 mar 2024
Thank you for choosing to stay with us. I'm glad to hear you enjoyed your visit and we were able to provide you with a 5 star stay!

10/10 Eccellente

Arthur

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was excellent during my stay, downtown San Diego needs a lot of work which includes opening more businesses, the homeless problem, and its sidewalks are unsanitary due to drugs and urine and feces.
Soggiorno di 2 notti a febbraio 2024
Risposta di R. Acosta, il giorno 26 feb 2024
Although we are glad you enjoyed our property we are truly sorry to hear about your concerns regarding the downtown area. While we strive to provide a safe and comfortable environment within our hotel premises, we understand that external factors beyond our control can influence your experience. Your feedback is valuable to us, and we'll continue to work closely with downtown leadership and the community to address any safety issues in the surrounding area. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If you have any further concerns or questions, please don't hesitate to reach out to our team.

6/10 Soddisfacente

john

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Hotel was convenient for doing things downtown, but was tarnished by the amount of homeless in the area.
Soggiorno di 2 notti a febbraio 2024
Risposta di R. Acosta, il giorno 26 feb 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and value the opportunity to address your concerns. Our commitment to providing a safe and comfortable environment for our guests is of utmost importance to us. We are exploring additional outreach measures and collaborating with local leadership to contribute positively towards the community. Thank you for choosing the Courtyard Marriott, Downtown, and we hope to have the opportunity to welcome you back in the future.

10/10 Eccellente

Gavina

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a febbraio 2024
Risposta di Veronica. P, il giorno 24 mar 2024
Thank you for sharing your recent stay. I'm glad we could provide you with a 5 star experience!

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di R. Acosta, il giorno 12 feb 2024
Dear Guest,Thank you for your kind rating! We're delighted to know you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future. If you have any specific feedback or requests for your next visit, feel free to share them with us. Safe travels

6/10 Soddisfacente

Meg

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Not a typical Marriott Courtyard
It began with discovering the only parking was Valet and your car was parked on the street. We drove around in circles on one way streets trying to get to the Valet. We gave up and parked far away in a safe area and then tried to get a cab. Good luck hailing a cab in SD. Or a Uber. We had two “no shows”. There are plenty of bicycle cabs if you like that sort of ride. Check-in was quick and uneventful. The hotel was built in 1928 and most of the architecture was maintained. That part was charming if you appreciate historical landmarks. The rooms were tiny. It was two of us with their own room. One room had the bathroom sink in the room with the shower and toilet in the bathroom. Strange. Neither room had a bathroom door that closed. The bathroom doors were warped in both rooms. The renovated rooms were small, cheaply redone, one room smelled musty, and overall disappointing. The positives consisted of a pretty bar, quick check-in, and a noon check out.
Soggiorno di 1 notte a gennaio 2024
Risposta di R. Acosta, il giorno 12 feb 2024
Dear GuestThank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconveniences or shortcomings you experienced during your time with us. I would also like to ensure you we will communicate with our valet manager to make sure our valet services are communicated properly, since we do not park our valet vehicles outside, rather in parking garages used solely by other hotels.We hope that you will consider giving us another opportunity to exceed your expectations on your next visit to the Courtyard Marriott, Downtown. My management team has also reached out personally so please feel free to contact us if you would like to discuss your experience further or if there is anything else we can do to assist you.

10/10 Eccellente

Kyle

Soggiorno di 1 notte a gennaio 2024
Risposta di Veronica. P, il giorno 24 mar 2024
Thank you for rating your recent stay. I'm glad we could provide you a 5 star experience. We hope to see you next time!

8/10 Buono

Christian Alex

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place was fairly good.
Soggiorno di 1 notte a gennaio 2024
Risposta di R. Acosta, il giorno 12 feb 2024
Your satisfaction is our utmost priority, and we can't wait to have the opportunity to welcome you back for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel.

10/10 Eccellente

Paco

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good thank you
Soggiorno di 1 notte a gennaio 2024
Risposta di R. Acosta, il giorno 12 feb 2024
Dear Guest, We're thrilled to hear that you enjoyed your time at our hotel. Providing exceptional experiences for our guests is what we strive for, and we're delighted to have met your expectations. We hope to have the pleasure of welcoming you back for another memorable stay.

10/10 Eccellente

Montserrat

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di R. Acosta, il giorno 12 feb 2024
Dear Guest,Thank you for your kind rating! We're delighted to know you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again in the future. If you have any specific feedback or requests for your next visit, feel free to share them with us. Safe travels

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great time to be had!
Excellent memorable time in San Diego. Touring the city using hop on hop off introduced us to various parts of the city. The hotel staff was instrumental in telling us the places to visit and not visit. We had a great time thanks to the entire staff of Courtyard Marriott from front staff to wait staff to housekeeping. Thanks for a helping to make my 70th birthday celebration phenomenal
Soggiorno di 6 notti a gennaio 2024
Risposta di R. Acosta, il giorno 23 gen 2024
Dear Guest,Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you had a fantastic stay with us and that our front desk team was able to contribute to your positive experience.Our team takes great pride in providing excellent service, and it's always rewarding to know that their efforts are appreciated. We'll make sure to pass on your kind words to the front desk staff, and welcome your return in the future.

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This property is a beautiful old bank building tastefully repurposed into a very nice hotel.
Soggiorno di 2 notti a dicembre 2023
Risposta di R. Acosta, il giorno 23 gen 2024
Dear Guest, Our properties historical status is a feature we are proud of, and are glad it was a positive staple during your stay. We hope our recently finished remodeling, as well as our commitment to our unique architecture will help you choose our property when your travels bring you back to our area. Thank you for your feedback and have a wonderful day.

8/10 Buono

Donatas

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di R. Acosta, il giorno 23 gen 2024
Dear Guest,We are glad your stay was great and would appreciate any feedback in order to assure we reach your 100% satisfaction in the future, thank you!

10/10 Eccellente

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di R. Acosta, il giorno 23 gen 2024
Dear Guest, we appreciate your review and are glad you enjoyed your stay, We hope to see you in the future.

6/10 Soddisfacente

taofeng

Soggiorno di 3 notti a gennaio 2024
Risposta di R. Acosta, il giorno 12 feb 2024
Dear Guest, We are sorry we were not able to meet your 100% satisfaction and we would love any feedback necessary to help us achieve that goal. Our priority is to ensure your stay is as comfortable and convenient as possible. Feel free to reach out to our management team if you have any further questions and we hope to welcome you back.

10/10 Eccellente

Pranavkumar

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean and spacious.
Soggiorno di 2 notti a gennaio 2024
Risposta di R. Acosta, il giorno 11 gen 2024
Dear Guest, We are happy your room was spacious in order to accommodate your stay, and we appreciate the feedback. If you travels bring you back to this area we hope you choose our property again, have a great day!

10/10 Eccellente

Anthony

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 stars
My birthday weekend was amazing, my stay was comfortable and we had a fantastic time exploring the city!
Soggiorno di 2 notti a gennaio 2024
Risposta di Courtyard Marriott San Diego Downtown, il giorno 9 gen 2024
We are happy you got enjoy your birthday with us enjoyed our city. Our goal is to always make you feel welcomed and hope we continue to do so in the near future.

8/10 Buono

Ariadne

Soggiorno di 2 notti a gennaio 2024
Risposta di Courtyard Marriott San Diego Downtown, il giorno 9 gen 2024
Thank you for staying with us and hope we can enjoy your company again the next time you are in town.

10/10 Eccellente

Stephanie

Soggiorno di 1 notte a gennaio 2024
Risposta di Courtyard Marriott San Diego Downtown, il giorno 9 gen 2024
We appreciate you staying with us and hope you come back soon.

10/10 Eccellente

Liza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Weekend get-away
For a night or two, this hotel is a good choice.
Beautiful architecture
Soggiorno di 1 notte a dicembre 2023
Risposta di Courtyard Marriott San Diego Downtown, il giorno 9 gen 2024
Thank you so much for choosing us and hope you continue to do so and give us the opportunity to become your go to destination.

6/10 Soddisfacente

Natasha

Mi è piaciuto: Personale e servizio
Great location to restaurants, bar, stores.
Soggiorno di 2 notti a dicembre 2023
Risposta di Courtyard Marriott San Diego Downtown, il giorno 9 gen 2024
Thank you so much for the kind words and hope you decide to come back and visit us soon.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di R. Acosta, il giorno 3 gen 2024
Dear Guest,Thank you for your review, and we are glad you enjoyed your stay. Have a wonderful day and happy holidays!

10/10 Eccellente

Eduardo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I spent New years weekend here with my partner. The room was spacious and clean. Staff was friendly. The iron in our room did not work but it was quickly replaced when I called for one. Location is great. Close enough to get to bars and restaurants but far enough that the nightlife doesn't keep you up at night. Coming here again.
Soggiorno di 2 notti a dicembre 2023
Risposta di R. Acosta, il giorno 3 gen 2024
Dear Guest, Thank you for your kind words! We're thrill our location was convenient for your stay and we look forward to welcoming you back soon.

6/10 Soddisfacente

ALFREDO BURGOS

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Oo
Soggiorno di 4 notti a dicembre 2023
Risposta di R. Acosta, il giorno 3 gen 2024
Dear Guest,Your review is appreciated, upon your return please let us know how we can reach your 100% satisfaction. Have a wonderful day!

8/10 Buono

Daniela, Chicago

Soggiorno di 2 notti a dicembre 2023
Risposta di R. Acosta, il giorno 2 gen 2024
We are happy you enjoyed your stay at our property, and hope that upon your return we are able to reach your 100% satisfaction.

8/10 Buono

SAM

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di R. Acosta, il giorno 2 gen 2024
Dear Guest, We are glad you enjoyed your stay. If your plans bring you back to our property we will be sure to reach your 100% satisfaction. Have a great day!

10/10 Eccellente

SCOTT WILLIAM

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff at the hotel was great and very accommodating.
Soggiorno di 4 notti a dicembre 2023
Risposta di R. Acosta, il giorno 2 gen 2024
Dear Guest, It was a pleasure having you as our guest, and we're delighted to hear you had a positive experience. Your kind words mean a lot to us. We hope to be welcoming you back soon.

10/10 Eccellente

Markesha

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My family spent the night in San Diego for a mini get a way and this hotel was perfect. It was very nice inside and the room was nice and cozy
Soggiorno di 1 notte a dicembre 2023
Risposta di R. Acosta, il giorno 2 gen 2024
Dear Guest, Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay at our hotel. It was our pleasure to host you, and we look forward to welcoming you back soon.

4/10 Scarso

James Jang-Sik

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia, personale e servizio, servizi
We were faced with various disappointments. Upon check-in, there were full of hairs in the toilet waste basket. Not sure why this was the case. We asked for slippers and that request was met. We have also asked for the laundry bags and this was not fulfilled. I had to go down to the front desk and pick them up. Body Soap was not pumping from the bottle and probably the housekeeping forgot to refill. I feel my expectation was not extraordinary, and I am disappointed for the price I have paid.
Soggiorno di 1 notte a dicembre 2023
Risposta di R. Acosta, il giorno 2 gen 2024
Dear Guest, We apologize for the experience you had while visiting our property. We will be speaking to our housekeeping leadership team in order to ensure a clean room, and for request to be met in a timely manner. We hope you choose our property when your travels bring you back into our area, and have a great day.