Cortile

Recensioni per The Horton Grand, Downtown/Gaslamp Quarter

3.5 out of 5
The Horton Grand, Downtown/Gaslamp Quarter
311 Island Ave, San Diego, CA

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 1223 su 2044 recensioni" "
Valutazione di 8 - Buono. 485 su 2044 recensioni" "
Valutazione di 6 - Soddisfacente. 194 su 2044 recensioni" "
Valutazione di 4 - Scarso. 84 su 2044 recensioni" "
Valutazione di 2 - Terribile. 58 su 2044 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

8,0/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Michele

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Struttura di grande fascino nel cuore della downtown. Consigliato se vi piace immergervi nella storia americane e negli ambienti retrò.
Soggiorno di 3 notti ad agosto 2023
Risposta di Guest services., il giorno 10 set 2023
Hi Michele, Thank you for providing feedback regarding your most recent stay! We are pleased to hear that you enjoyed our historical hotel. See you again soon.

8/10 Buono

Lucinda

Soggiorno di 1 notte ad agosto 2023
Risposta di Guest services., il giorno 18 set 2023
Hi Lucinda, Thanks for taking the time to post a review.

10/10 Eccellente

LORIS MATTIA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Struttura bellissima e comodissima al centro….anche il servizio parcheggio ottimo!!!
Soggiorno di 2 notti ad agosto 2023
Risposta di Guest Services, il giorno 18 ago 2023
Thank you Loris for your kind review. Thank you for staying with us. We hope to see you again.

10/10 Eccellente

Vicki, Villa Rica

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the history about the hotel. Nothing we didn't like.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 29 apr 2024
Hi Vicki, Thank you for your feedback! We're thrilled to hear that you had a great stay at Horton Grand Hotel and that you would rate your experience as 5 out of 5. Providing excellent service and accommodations for our guests is our top priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another wonderful stay!

6/10 Soddisfacente

Destiny

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Nice stay for cheap price. If you like boutique style rooms. Great views on the top floor level.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 29 apr 2024
What a good deal on a hotel with a boutique style and enjoyed great views from the top floor. Getting a nice stay for a reasonable price is always a win! Rooms with unique designs and picturesque views can really enhance the overall experience. Thank you for your review Destiny.

10/10 Eccellente

Lois

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services., il giorno 29 apr 2024
Hi Lois, Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us. We look forward to welcoming you back to Horton Grand Hotel in the future

6/10 Soddisfacente

Caroline

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Beautiful hotel with walking distance to Gas Lamp restaurants and Petco Park to attend the Padres game. No shampoo in the shampoo dispenser. Pillows were hard and uncomfortable. We had to pay $86 for Destination fee and taxes, and $59 for parking so be sure to add that into cost of stay. Nostalgic and very clean.
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Amy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unfortunately, we had a room that overlooked 4th Ave. It was loud all night
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 29 apr 2024
Thank you Amy for taking the time to make a review on your recent stay with us. I'm sorry to hear that your room overlooked a noisy street, affecting your ability to rest well. It can be really frustrating when external noise disrupts your sleep and overall enjoyment of the stay. When booking your next visit, you might want to request a room away from busy streets to ensure a quieter environment. Many hotels are willing to accommodate such requests when possible. If you need any assistance or advice for your future stay, just let me know!

8/10 Buono

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
BL/UF: Great for the price and location, but don’t expect resort amenities. The building is a gorgeous classic hotel with a beautiful interior courtyard. The rooms are tastefully updated and decently spacious. Just don’t expect miracles from the shower. The “Salt and Whiskey” restaurant had good food, but the highlight was the beverages. For breakfast, though, I’d recommend a walk to 4th and J Street for Achilles. The neighborhood is a good distance away from the highways and walkable to East Village, Petco Park, and the convention center.
Soggiorno di 2 notti ad aprile 2024

4/10 Scarso

Heather

Viaggio di coppia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Nothing special about this hotel other than its location. No room safe, our room was in a separate building which could be accessed from the street. Our door had obviously been broken into, or at least attempted, and had not been fixed well. Did not feel especially safe, unfortunately. The location can not be beat, though, especially for attending a ball game at Petco.
Soggiorno di 5 notti ad aprile 2024

2/10 Terribile

Catherine

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very noisy room after I asked for a quiet room. It smells in my room with old building smell. Staff not friendly when we I ask for complimentary water.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Maria

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We were welcomed by friendly, polite staff who answered our questions. Check in was fast, as well as check out. We received complementary drinks which was nice. The hotel is beautiful and clean. Unfortunately I didn’t get to enjoy too much since we were there for an event. I would definitely book it again if I go back to San Diego. The only minor issue I encountered was the hot water, as it took a while for it to run warm. And unless you are paying valet parking you need to park elsewhere, down the street.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 25 apr 2024
Sounds like you had a generally positive experience at the hotel! Friendly staff, quick check-in/out, complimentary drinks, and a beautiful, clean environment are all great things to encounter during a stay. It's a shame you didn't have much time to fully enjoy the amenities due to the event you were attending, but it's wonderful to hear you'd consider booking here again if you return to San Diego.The issue with the hot water and parking are minor inconveniences, but it's still valuable feedback for the hotel to address. It's helpful to know that the hot water took a while to run warm and that parking options were limited unless opting for valet service. Overall, it sounds like you had a positive impression of the hotel despite these small issues.

10/10 Eccellente

Chetan, Escondido

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cute, old-fashioned but modern approach to a hotel. Extremely comfortable, lovely greeting on arrival. Convenient parking lot in the next block. Downtown San Diego is always a bit of a trip with so many prostrate people in the streets at night, however, the Horton Grand is located outside most of this, but still easily accessed. Great for the Convention Center, port and Petco Park. Definitely recommended for a comfortable and safe stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 24 apr 2024
Thank you Chetan for a perfect review!! We appreciate you staying with us and are very delighted that you had a fantastic stay at our hotel. We look forward to seeing you again soon.

10/10 Eccellente

Olivia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really enjoyed staying at this property. The rooms have great wood furniture and the open areas have vintage items as well. Very beautiful building. The middle open courtyard is beautiful and having the balcony to it in the room was wonderful. The area around the property isnt the best, but thats not their fault. Just the nature of the city. It's close to petco park, the water, nightlife, and so many great restaurants.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services., il giorno 24 apr 2024
It's fantastic to hear that you had such a delightful experience staying at the Horton Grand Hotel! The combination of beautiful wood furniture, vintage décor, and the overall charm of the building must have created a wonderful atmosphere during your stay. While the surrounding area might not be perfect, it's wonderful that the hotel's convenient location allowed you easy access to attractions like Petco Park, the waterfront, nightlife, and numerous restaurants. Being close to so many amenities can definitely enhance the overall experience of your stay.Thank you for sharing your positive impressions of the Horton Grand Hotel! Your review provides valuable insights for other travelers considering a stay here.

10/10 Eccellente

Lili

Mi è piaciuto: Condizioni e dotazioni della struttura
Atmosphere
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services., il giorno 24 apr 2024
Thank you for highlighting the atmosphere as a key aspect of your stay at the Horton Grand Hotel! It's clear that the hotel's ambiance left a lasting impression on you. See you soon.

10/10 Eccellente

Sharon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was in town to attend baseball games at Petco Park. Great location to walk to Petco and many restaurants in the area. Hotel is historic with beautiful woodwork and molding throughout. The courtyard is very charming and great place to relax with large trees. Bar is small but great staff.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services., il giorno 23 apr 2024
Thank you Sharon, Attending baseball games at Petco Park must have been an exciting experience, especially with the convenience of being able to walk there from the Horton Grand Hotel. It's fantastic that the hotel's location made it easy for you to explore nearby restaurants and attractions as well.It sounds like the hotel's historic charm, with its beautiful woodwork, molding, and courtyard, added to the overall ambiance of your stay. Relaxing in the courtyard surrounded by large trees sounds like a peaceful way to unwind after a day of exploring or attending games.And it's always a plus to encounter friendly and attentive staff at the bar. A welcoming atmosphere can really enhance the overall experience.

10/10 Eccellente

Roslan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The building is very unique and old but renovated. Rooms are clean, comfortable beds, great location and friendly staff. Would definitely stay there on our next trip to San Diego.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 23 apr 2024
Thank you Roslan for your stay with us at the Horton Grand. We are delighted that you received extraordinary service from our staff members and appreciate your kind words of praise. We look forward to seeing you again the next time you visit San Diego.

10/10 Eccellente

Herb

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very good..... excellent
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 23 apr 2024
Thank you Herb for a perfect 5 out of 5 review!! We are very excited to hear that your stay was extraordinary and everything was just fabulous. We look forward to hosting your next stay when you are in San Diego.

10/10 Eccellente

Robin

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Beautiful hotel. A bit loved. Great location. Wished the windows opened more than an inch to air the room out. Thin walls and lots of charm.
Soggiorno di 5 notti ad aprile 2024
Risposta di Guest Services., il giorno 22 apr 2024
Thank you Robin for staying with us. We appreciate your feedback. We're thrilled to hear that you had a great stay at Horton Grand Hotel and that you would rate your experience as 5 out of 5.and we always looking for ways to improve our Hotel and give each guest an extraordinary experience in the Gaslamp.

10/10 Eccellente

Sally, Corona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved this property. This was my first stay at the Horton Grand Hotel and it was awesome. The room was large and there was a bay window with original stained glass and there was even a working fireplace. We stayed on the top floor and it was very quiet. The valet parking was super easy to get in and out of, although I left my car in parking the entire time as we could walk to everything. I would absolutely stay there again!
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services., il giorno 23 apr 2024
Thank you Sally, It sounds like you had an amazing experience at the Horton Grand Hotel! The combination of a spacious room, original stained glass, a working fireplace, and a quiet atmosphere on the top floor sounds truly delightful. And it's great to hear that the valet parking was convenient for you, even though you found it easy to explore the area on foot. Our hotel is in a great location perfect for your needs. It's wonderful to find a place that leaves such a positive impression. See you soon

8/10 Buono

Sara

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was great! Room was nice, bed was comfortable and the AC worked lovely. Breakfast at the attached restaurant was mediocre and if you’re looking for a mimosa with your breakfast, they dont serve alcohol till 1pm. Not a deal breaker!
Risposta di Guest Services., il giorno 22 apr 2024
Thank you Sara for staying with us at the Horton Grand. We appreciate your feedback and are always looking for ways to better serve our guest for an incredible experience on our property. We hope that you enjoyed our amazing location in the heart of the Gaslamp, with wonderful restaurants within walking distance. That you were able to experience our hotels historic charm and welcoming environment. We look forward to seeing you on your next trip to San Diego.

10/10 Eccellente

Leonardo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful boutique hotel
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services., il giorno 22 apr 2024
Thank you Leonardo for a perfect review of your stay with us. We are very excited to hear that your experience was wonderful and that our hospitality was outstanding. We look forward to seeing you again the next time.

10/10 Eccellente

Elias

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location close to many restaurants and bars. Totally walkable. Hotel is quaint, with a rich history. Will definitely stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 22 apr 2024
Thank you Elias for a perfect review of your recent stay at our property. We are extremely delighted that you enjoyed our beautiful historical property. We look forward to seeing you again soon.

10/10 Eccellente

Allison

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a nice hotel with comfortable rooms in a great location.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 22 apr 2024
Hi Allison,Thank you for the perfect score! We're thrilled to hear that you had a wonderful experience during your stay.We appreciate your positive feedback and look forward to welcoming you back for another 5 out of 5 experience in the future.

10/10 Eccellente

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Old world charm. Clean. Great staff. Secure parking (was a major concern). Great bar.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services., il giorno 22 apr 2024
Thank you Chris for staying with us at the Horton Grand. We are absolutely thrilled to hear that your stay was perfect and that we offered extraordinary hospitality. We look forward to seeing you again soon.

10/10 Eccellente

Eric

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
See you next time
Soggiorno di 3 notti ad aprile 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 17 apr 2024
Hi Eric,Thank you for your perfect rating!We can't wait to welcome you back for another fantastic stay!Warm regards,

10/10 Eccellente

Charlie

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
safe,quiet and clean, close to all amenities
Soggiorno di 3 notti ad aprile 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 16 apr 2024
Hi Charlie,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Horton Grand Hotel and found our location safe, quiet, and clean, with easy access to all amenities.We appreciate your patronage and look forward to welcoming you back for another wonderful stay!Warm regards,

10/10 Eccellente

Gary

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the history of this grand hotel. Restaurant was great and staff was very friendly and the food and drinks were very tasty.
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services, il giorno 20 apr 2024
Thank you Gary for a perfect review! We are extremely delighted that you enjoyed our historical property and everything was fabulous during your stay. We look forward to seeing you again soon.

8/10 Buono

Arlene

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Nice location, overall good
Soggiorno di 3 notti ad aprile 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 15 apr 2024
Hi Arlene,Thank you for your feedback and for choosing Horton Grand Hotel for your stay. We're glad to hear that you enjoyed our location and had an overall positive experience.We appreciate your patronage and hope to welcome you back again soon for an even better stay!Warm regards,

10/10 Eccellente

Mary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Walk to many restaurant and convenient to location for an event at Petco Park. Excellent staff and great Concierge. The only issue, was low water pressure. It did not matter what time of the day.
Soggiorno di 4 notti ad aprile 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 15 apr 2024
Hi Mary,Thank you for your feedback and for choosing Horton Grand Hotel for your stay. We're delighted to hear that you found our location convenient for attending an event at Petco Park and that you enjoyed the assistance of our excellent staff and Concierge.We apologize for the inconvenience caused by the low water pressure you experienced during your stay. Please know that we take your feedback seriously, and we will address this issue promptly to ensure that it does not affect future guests.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.

10/10 Eccellente

Phyllis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely rooms and atmosphere!
Soggiorno di 1 notte ad aprile 2024
Risposta di Zoraida-Front Office Manager, il giorno 14 apr 2024
Hi Phyllis,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5!

10/10 Eccellente

WILLIAM

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the restaurant
Soggiorno di 2 notti ad aprile 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 11 apr 2024
Hi William, Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us.We look forward to welcoming you back to Horton Grand Hotel in the future.

10/10 Eccellente

Vilcy

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 11 apr 2024
Hi Vilcy,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us.We look forward to welcoming you back to Horton Grand Hotel in the future.

10/10 Eccellente

Robert

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome hotel fully recommend
Soggiorno di 1 notte a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 6 apr 2024
Thank you so much Robert for an outstanding review and we appreciate your kind words. Shout it from the rooftops! We are delighted to have shown you wonderful hospitality and we look forward to seeing you soon in the future. Have a marvelous day. Cheers!

8/10 Buono

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 6 apr 2024
Thank you Heather for staying with us at our historical property in the beautiful gaslamp district. We would have loved to hear how we could have provided you with a perfect 5 star experience. We look forward to seeing you again soon. Have a lovely day. Cheers!

8/10 Buono

Michael

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Marjorie-Guest Services, il giorno 6 apr 2024
Thank you Mishael for taking the time to review your recent stay with us. We would have loved to hear how we could have made your stay a perfect 5. We look forward to seeing you on your next trip to San Diego.

10/10 Eccellente

Marisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, staff was amazing, amenities very close and convenient. Fair price.
Soggiorno di 1 notte a marzo 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 1 apr 2024
Hi Marissa,Thank you for your kind words! We're delighted to hear that you had a pleasant experience at Horton Grand Hotel and that you found our property very clean, our staff amazing, and our amenities close and convenient. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we succeeded during your stay.We look forward to welcoming you back!Warm regards,

10/10 Eccellente

alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff super nice
Soggiorno di 2 notti a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 1 apr 2024
Thank you Alan for a wonderful review from your recent stay with us. We are very excited to hear that our staff was warm and welcoming and we were able to offer you extraordinary service. We look forward to seeing you again soon on your next trip to San Diego. Cheers!!

10/10 Eccellente

Suzanne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large room and historical feel. I would come back again.
Soggiorno di 3 notti a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 1 apr 2024
Thank you Suzanne for taking the time to review our beautiful historical property. We are excited to hear that you enjoyed your stay with us and that the room was spacious and comfortable. We look forward to seeing you again as well. Have a wonderful day. Cheers!

8/10 Buono

Troy G

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Room 230 is advertised as king room with balcony and city view but I don't feel that this room should be marketed as such. No view, no chairs, and barely room on the balcony for 1 person. Couldn't really enjoy what I thought I was paying for. Otherwise, great property and staff.
Soggiorno di 2 notti a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 31 mar 2024
Thank you Troy for taking the time to give us feedback about your recent stay with us, we value your praise and appreciate how we could have improved our hospitality services. Our most sincere apologies to hear that you were disappointed with your sizing of your balcony and understand your frustration in regards to that particular room features. Unfortunately, the location of this room does have a smaller balcony and if we fell short of accommodate a different room more to your liking due to hotel availability we are truly sorry for letting you down. We look forward to seeing you again in the future and provide you with a perfect experience on your next visit.

10/10 Eccellente

Nicolette, Poway

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I received great service from check-in to checkout. The valet service was also quick & efficient. Enjoyed the bar as well. Wonderful customer service! My husband & I decided this hotel will be our tradition with every Padres game we attend:)
Soggiorno di 1 notte a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 30 mar 2024
Thank you Nicolette for staying with us at the Horton Grand. We are absolutely thrilled to hear that your stay was perfect and that we offered extraordinary hospitality. We look forward to seeing you again soon.

10/10 Eccellente

Sandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Horton is a grand old hotel. If you like charm and historical buildings you should visit. It is central to the Gas Lamp district with restaurants and pubs galore. Close to Petco ballpark for the Padres. Amazing to know that built in the 1880’s it was moved brick by brick to the current location. Our room had all the modern conveniences but with old world charm. I suggest getting a courtyard room with a balcony. It is beautiful with the fairy lit trees and the soothing fountain sounds.
Soggiorno di 1 notte a marzo 2024
Risposta di Zoraida-Front Office Manager, il giorno 29 mar 2024
Hi Sandra,We're thrilled to hear that you enjoyed your stay and appreciated the charm and historical significance of our grand old building. We take pride in preserving the unique character of our hotel while providing modern conveniences for our guests.We're glad to hear that you found our location central to the Gaslamp district and close to Petco Park convenient for exploring the area. It's always fascinating to share the history of our hotel, including the remarkable story of its relocation brick by brick.We're delighted that you enjoyed your room and the beautiful courtyard with its fairy-lit trees and soothing fountain sounds. Your recommendation for a courtyard room with a balcony is noted, and we'll be sure to share your kind words with our team.We look forward to welcoming you back for another memorable stay in the future!

10/10 Eccellente

Alexandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location within walking distance of a lot of good restaurants in the area, friendly staff very welcoming.
Soggiorno di 2 notti a marzo 2024
Risposta di Zoraida-Front Office Manager, il giorno 29 mar 2024
Hi Alexandra,hank you for your feedback! We're delighted to hear that you enjoyed our great location within walking distance of many good restaurants in the area and that our staff provided friendly and welcoming service.Providing convenient amenities and a warm atmosphere for our guests is our priority, and we're thrilled that we met your expectations.We look forward to welcoming you back to Horton Grand Hotel in the future!

8/10 Buono

Pete

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Zoraida-Front Office Manager, il giorno 28 mar 2024
Hi Pete,Thank you for your rating and feedback. We're glad to hear that you had a positive experience overall at Horton Grand Hotel.Thank you for choosing Horton Grand Hotel, and we hope to welcome you back again soon for an even better experience.Warm regards,

8/10 Buono

Harriet, OCEANSIDE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 15 apr 2024
Hi Harriet,Thank you for your feedback and for choosing Horton Grand Hotel for your stay. We're glad to hear that you had a positive experience overall.We hope to welcome you back again soon for an even better stay. Warm regards,

10/10 Eccellente

CHARLES

Viaggio di coppia
Non mi è piaciuto: Servizi
Very cool old building needs some updating. Huge room, sparsely but comfortably functional. Only one waste basket, one overhead light switch in living space, no safe. Restaurant menu very limited. The staff is very friendly.
Soggiorno di 1 notte a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 25 mar 2024
Thank you Charles for taking the time to review your recent stay with us. We are very excited to hear that you enjoyed our charming historical property. We are thrilled that our guest service team was warm and welcoming and we offered you extraordinary hospitality service. We are genuinely apologetic that our on-site restaurant has a limited breakfast menu at this time and we are looking forward to their new and exciting menu options coming soon for the future. We look forward to seeing you again on your next visit to San Diego Gaslamp. Have a wonderful day. Cheers!

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very charming
Soggiorno di 2 notti a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 25 mar 2024
Thank you Michael for taking the time to review your recent stay with us. We are very delighted to hear that you enjoyed our charming historical property and everything was perfect. We look forward to seeing you again soon. Cheers!

10/10 Eccellente

Wendy

Soggiorno di 2 notti a marzo 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 14 apr 2024
Hi Wendy,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5!

10/10 Eccellente

Laura

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Well located, walking distance to nice restaurantes and bayfront. Close very close to the convention center. Room was clean and bed was very comfortable.
Soggiorno di 4 notti a marzo 2024
Risposta di Marjorie-Guest Services, il giorno 25 mar 2024
Thank you Laura for your recent stay with us. We are very excited to hear that our location was perfect for exploration of beautiful Downtown San Diego. We appreciate your kind words and praise and are thrilled that everything was perfect. We look forward to seeing you again soon. Have a wonderful day. Cheers!

10/10 Eccellente

Tyler

Soggiorno di 4 notti a marzo 2024
Risposta di Zoraida Diano - Front Office Manager, il giorno 11 apr 2024
Hi Tyler,Thank you for rating your experience at Horton Grand Hotel with a perfect score of 5 out of 5! We're thrilled to hear that you had an excellent stay with us.We look forward to welcoming you back to Horton Grand Hotel in the future.