Hotel a San Pedro

“The bartender Eddie saved the day. He’s the pool bartender. The food nor the beach did it for us. We checked out 2 days earlier. Although it was nonrefundable we chose to leave and enjoy the city. The sea grass swarmed the beach. It was so smelly I couldn’t smell my perfume daily. For the price we paid the food wasn’t good at all. The best thing on the menu was the cheese burger. Didn’t receive a welcome drink or hot towel. Very disappointing ”

“We loved staying at the Alaia resort. The room was clean, the staff was friendly, the air conditioning worked well and the property was well taken care of. We will definitely be coming back!”

“Everything was excellent. We could not have been treated better.”

“The resort itself was wonderful- tropical, beautifully maintained. Our suite was spacious, clean, well appointed and had an awesome view. Staff was indifferent- front desk wasn’t overly helpful nor were people in the dive shop. We did have a great server at the restaurant and our guide on our snorkel trip, Carlos, was awesome! The pool and surrounding area was very nice. The beach was an unfortunately affected by all the sargassum. The staff worked diligently at cleaning it up though. ”

“Staff are all lovely. The property is well maintained, comfortable, and peaceful. ”

“Room dirty. Literal dust on our fingers when we used the railing. The towels and robes were stained. The pool towels were shredded and had holes. The staff was slow and half of them were incompetent. The managers were kind, but you shouldn’t need to involve a manager for every little thing. The food is bad and on the last day we ordered tiramisu that came frozen (after Princess told us they had a baker) and the whipped cream on top had turned and was sour- this skeeved us out- it was impossible...

“Le stanze sono molto ampie e dotatate di tutti i confort (aria condizionata, ventilatore a pale, cucinotto attrezzato, terrazza arredata). Gli arredi non sono moderni ma molto funzionali, il bagno è penalizzato da uno spazio doccia /vasca un po ristretto rispetto alle generose dimensioni della camara. Camere sempre pulite ed in buono stato di manutenzione. La location è ottima in quanto in pieno centro e vicino a tutti i locali e ristoranti. Non raggiunge a mio gudizio livello di eccellenza in...

“We stayed in ocean view one bedroom. Very well appointed. Balcony was so enjoyable. Peaceful and quiet with the exception of one night the guests below us had a loud party with hired DJ with PA system. It was so loud we left for the evening. The staff/security did shut them down by 9 pm which was very appreciated. We enjoyed the onsite restaurant, Rain, twice during our stay as well as the onsite grocery mart The grounds appeared meticulously maintained with beautiful tropical landscaping to...

“La camera era carina e pulita, L hôtel non si trova proprio in Centro ma a 10 min...meglio perché in Centro c e' un gran caos”

“Beautiful room and loved the pool and bar.”

“The AC in the room was a life saver. The only possible thing that could use improvement is the water pressure in the shower. However its a very none issue.”

“Muy lindo todo todo limpio y las camas cómodas, las chicas de recepción muy amables dispuestas a ayudar en especial Melany volveremos gracias por todo ”

“Always love staying here”

“The ideal location at Secret Beach combined with stunning views, clean and modern rooms and the best hosts to accommodate your every need. I can’t wait to come back!!”

“We had an AMAZING stay at Caye Casa. First and foremost, the facilities are great. The rooms are large and clean, and the property is well maintained. Additionally, the location is great. That being said, what really made our trip is how kind and helpful the staff are. We had a few things go wrong on our trip, and Jake and his staff did everything in their power to help us out. Even if the property was a hole in a ditch, I would stay there again for them! They are truly exceptional. If you...

“Great customer service. Communicate through what apps is quick. Smooth transferring assist for arrival and departure. Boat service into town is fast. Beautiful location and beautiful room. gorgeous view from water front second story 😊”

“Very nice room, staff very friendly!! Had water and other drinks available and ice cream 🍨!! Had hot water but you had to wait 5 minutes before it reached your room on the 2nd floor 😄 but the water 💦 has to travel uptoupsupupstairs!!!wminutefloorfloorI'll r”

“Very he”