Resort a Shell Island

“Staff are rude , frown and rolls their eyes if you walk by while they are mapping the floor and if you tell them that your puppies had an accident in the hallway. Staff are lacking quality customer service , they don't smile , they won't greet you hello ! Good morning . As if they are not too happy with what they are doing. Guest are like invisibles to their eyes . The hotel itself was very nice and clean , but it's about the staff customer service that plays a huge role in a customers...

“Very nice resort. Has lots of amenities at the property including a private beach for guests. The only complaint I have is that we never received housekeeping during our 4 night stay. They did bring a few things we ran out of like towels at our request but our beds were never changed or made, trash emptied, etc. ”