Hotel a Shepherd

“The room was pretty clean but had a rather bold musty smell. One thing I REALLY liked was the blackout curtain. It was fantastic. I hated the fact that the coffee pot was in the restroom. No Way in the world would I EVER use a coffee pot that is on the bathroom counter. The pool was clean and fully functioning. The laundry room was one washer nad 1 dryer in the corner of a small room, right off the hallway, with no door. I thought that was strange, but having one was a plus. I do have to thank...

“Clean room quiet great breakfast staff awesome”

“Todo bien”

“When we first arrived late at night (with reservations and a phone call to confirm and say we would be late), hotel staff was nowhere to be found. Had to wait 10 minutes for someone to come to the lobby. Got to the room, and it was 82 degrees! The AC had not been on. It smelled very musty and took all night for it to cool down. Beds were good enough, shower was good enough. There was peeling paint in many places, electrical plus were not flush with the wall, and there was a large chunk of paint...

“I like that there was no carpet but I didn't like how small the restroom was and that the sink was on the outside of the restroom.”

“Breakfast was very good especially the day they had bacon.”

“I’ve stayed there twice now. Staff is very nice. Property is clean and safe room is great. AC works good. I would recommend this motel.”

“Very disappointing stay. Check-in was frustrating from the start. I rang the bell and could see an employee looking at me but she didn't acknowledge me. After waiting, I rang again. She finally came over but directed me to a TV screen where a remote agent checked me in while she helped a couple who arrived after me. I had to scan my own ID, credit card, and activate my own room key. There was also an unexpected $50 deposit. When I got to my room, there were no towels, no extra toilet paper, dust...

“The owner was not present in the lobby”

“The hotel was clean and breakfast was good. Did not like that I had no way to make tea in my room. Do not like that they made a photo copy of my id and credit card and then made me write it down because I checked my son in the day before. Especially since it was prepared. There was no reason to do all that. I understand the card in case there was an issue after we left. But then both my card and my son’s card was charged for the same room. Needing an id for every person staying in the room...

“Sketchy checking in, no one is ever at the front they leave a list of numbers to text for help, it’s like someone living there managing the place with babies and kids everywhere. Room was already booked so they had to give us a different room with less features. They do not clean your room multiple night stays, they don’t issue more towels, I’m a big girl and we were denied. The room smelled strongly of some kind of fume smell there were bugs on the floor and they also say you have to supply...