Hotel a Smyrna

“Only stayed one night but it was very clean and quiet. Close to restaurants and stores.”

“Would not recommend to anyone. Pictures on the site look great, however the room and property itself is the complete opposite.”

“Facility was nice. Pool was closed in the middle of summer. Customer service really sucked. Some of the staff at registration desk were nice and helpful but some were not. Concierge desk rushed me off the phone and gave me inaccurate info on fitness room hours. Bartender at the rotating bar served everyone who came up after us and we waited 15 minutes before we were even acknowledged. He never got around to serving us even after he said he’d be right over. No valet, no help from bell staff to...

“The WiFi did not work at all! Even though they give you a password we could never connect because it said “no internet”. The rooms are not clean at all. There were other peoples hairs on the toilet and around the base of the floor…DISGUSTING. The soap dispensers were not filled; we had to call and they never came: they said to text with any issues and they never returned the texts. The breakfast is nothing to stay for. They need to update the hotel.”

“Nice, clean hotel.”

“Very nice place”

“It was a good place to stay for the night.”

“Way too many issues, remote control couldn't lower the volume, front desk clerk was as helpful as he could be BUT please make sure everything works before putting customer in a room. Light between beds waa broken or bad bulb. Walls very thin neighbor had their tv on ALL NIGHT into the morning. Bed, pillows and towels were the softest. Property could definitely use a gut job & complete remodel.”

“This was great place for our dog , worked out well.”

“Ok”

“No soap in shower”

“The breakfast is amazing the staff is amazing, especially the manager, Teresa. Clean rooms, and just all around amazing”

“I only stayed one night, but the staff was very friendly. The facilities were amazing, and the room looked great and smelled great. When I'm in that area, I definitely will stay at this location again.”

“Avoid this place at all costs. Sleep in the car if you must. The front desk representative was not helpful. I did not even check into the property. He was asking me to pay again, even though I had a receipt that showed I pre-paid...and he was not asking me to pay "incidentals". He was asking for the same rate that was previously debited from my account. He claimed "it says pay at property" but would not show me where it said that. The property was dark, dirty and appeared unkept. Also, seemed...

“Was very surprised at the property and especially the staff! Breakfast server Ida, chef Lisa and front desk agents Jasmine and Serenity were all excellent. Thank you!”

“Nice clean place to stay”

“Convenient downtown location- cool historic building - friendly staff”