Hotel vicino a St. Jacobs Outlets - Kitchener

“Amazing experience! The room was super clean and the two king beds were a game-changer for our family trip. The staff members are hardworking, friendly, and well-presented. I felt so relaxed and comfortable during my stay. 10/10 would recommend!”

“Great selection for breakfast. All was delicious ”

“Room was clean, tidy and quiet. Deor up to date. Staff very helpful.”

“The only 2 things are that the shower pressure was low and water lukewarm. And when we were eating breakfast between 9:30 and 10am, they had someone vacuuming the eating area. They could have waited until the breakfast time was over at 10am to vacuum.”

“The rooms were very nice. Clean and very quiet ”

“Clean room. Friendly staff.”

“One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. ”

“Great location, room and service. We enjoy our visits to the laundry room.”

“Great stay! Would recommend but note that there are several messages and forms you receive prior to check-in. When we got to the concierge desk to check-in, they asked for our room number, and I had no idea where to find it in amongst all the messages/documents. So, stay here but just know there will be a series of things to do in advance and it would be helpful to make a note of info from those documents to have easily on hand. ”

“Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. ”

“Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! ”

“My third time staying at Crowne Plaza Kitchener. The staff is exceptional! They even remembered me! Always extremely professional, kind, accommodating, and patient. My upgraded room was so comfortable and clean. Aqua, the restaurant, is delicious and the wait staff is wonderful. I also used the fitness centre this visit. Was surprised at how many options for working out are available. An exercise room, pool, bowling alley, putt putt golf! I will be staying there again soon!”

“Room was very clean and comfortable.”

“Room wasn't ”

“Staff were excellent. Everyone was friendly and very accommodating of all our needs. Especially the Arbour restaurant who made us the best fries. ”

“Same breakfast everyday. Late start 7 am did not get to eat often.”

“Clean and an easy place to stay a. Staff were very helpful. But did not expect to have a parking fee on my bill at the end.”

“Staff very helpful”

“This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and...