Hotel vicino a Stony Point Fashion Park - Richmond

“It was a decent place but the front desk was extremely helpful. Megan was really sweet and attended promptly to my request regarding the room. She was respectful and ensured that I had a pleasant stay. I appreciated that very much. Thank you Megan and the team.”

“Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a...

“Convenient location and friendly staff!”

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“They had one of the best full breakfasts that we have had. Waffles with toppings, gluten free options, and unique juices. Super welcoming and the place has character!”

“Parking free”

“Breakfast was wonderful as were Sabrina, Chastity and Janette. Issues: First Room 231: The lines were blown out Thursday and hot water was running from shower & sink. I cleaned both. Bathroom floor wet - I dried. Also the AC would not work right. Moved to Room 334: Toilet wanted to overflow every 2 flushes. The sink spewed water as there was no aerator. The water in the shower would not cut off. We reported the problems and told they would be and were fixed Friday. Not done. Reported again...

“Overall, the room was clean and spacious. However, the bathroom is claustrophobically tiny. No mirror or wash basin in the bathroom. Room cleaning is only every other day. That is a major turn off. Breakfast was just okay, not much variety. Fruits were especially stale, consistently.”

“Staff was respectful, room cleanliness is bad”

“Loved it ☺️”

“La struttura è ben tenuta ma non bisogna comunque aspettarsi nulla di più di un hotel da sosta di una notte. L'odore di "casa di riposo" che pervade la grande hall parla da sé, il cibo offerto così come le bevande gratuite dell'aperitivo sono appunto offerte e quindi ovviamente non hanno alcun valore. Non siamo stati male ma andare via non è stato un grande rimpianto. ”

“Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience.”

“The room had mold in the window and mouse poop behind the beds. The flooring in the room was coming up which made me trip. The flooring in the hallways we gross with crumbs. Only one elevator worked and it was disgusting on the inside. The free breakfast was inedible.”

“The staff was friendly. The breakfast was excellent and had choices. Everything was clean and quiet.”

“Charge for parking… never notified when reserving Breakfast was medicare at bedt”

“Very nice and elegant for the price.”

“👍”

“The staff was very helpful with everything that we had going on”

“They are pretty much the only place in the area was an outdoor swimming pool for less than $100 a night. That being said, we overlooked the rude staff, and the fact that the rooms were only half-heartedly cleaned, and the criminal casing of rooms that the personnel were obviously a part of.... But a total infestation of cockroaches was the last straw. Pool or not, we will never stay there again!”