Hotel vicino a Streets at Southpoint Mall - Raleigh

“We were booked for a 3 night stay. On 1 of the 3 nights our room was not cleaned. I went to the front desk to get clean towels and specifically asked that housekeeping clean our room the next day. The next morning, we saw housekeeping outside the room next to ours andI asked the girl if we were to have our room cleaned. She told me that she would be there in 10 minutes. An hour and a half later, when we checked the hallway, she had skipped our room entirely and I had to ask again to have it...

“Beautiful property. We thought it was brand new, but the manager told me it was 12 years old. Lots of free parking, including a dozen handicap slots by the front door. Huge, bright & airy lobby, business center and dining areas. Very polite & helpful staff. Nice, compact bar by the small kitchen adjacent to the front desk. Very complete breakfast buffet.Mizz Ava, Mizz Lisa, & Mr. Noel were especially noteworthy for their patient, friendly assistance in finding local shopping attractions. Mr....

“We didn’t use the pool or patio but it looked nice. The gym and lounge areas were great. The staff was very helpful and friendly. ”

“There were roaches in my room. They changed me to an upper floor and upgraded my room but there were still roaches. Did not like the hotel but the staff was very nice and professional.”

“Great rooms and the pool was lovely”

“Great property. Excellent staff!”

“Room was not cleaned during our stay. On Saturday I mentioned this to the staff at the desk and they ASSURED me the room would be cleaned. Nothing done. For the price I paid per night, close to $1000 I should expect better. Not acceptable! Especially for a room a I paid for in advance almost 1 YEAR AGO IN FULL. Refund due accordingly!! Please review!”

“Hotel does not provide any breakfast Hotel did not refurbished the room Hotel did not provide any transfer to airport ”

“Had an asthma attack as soon as I stepped in the hotel! It’s truly smoked out. We got a non smoking room and it still reeked of smoke. I would not stay there again for free. ”

“Clean room and overall very nice place ”

“Location”

“Overall, the general condition and staff are fine during our stay. However, the light above the mini bar where is coffee maker is located was out-off order, and still not replaced regardless several repeated inquiries for repair. Basic room service is only upon request. ”

“Dirty, noisy, and sketchy.”

“Room was clean and breakfast was good.”

“We really like the homewood suites brand and look forward to the expected amenities- this one was in a great location but could use a bit of refreshment. Not sure why the hallways have the exposed wiring at the ceiling wall. Breakfast was nice but not as extensive as other locations such as Dallas/ Fort Worth. We had a very long walk from our unit 329 to lobby/ breakfast area. Overall rating is good and I would stay again ”

“in 1 week stay, nobody cleaned the room.”

“Pulita, confortevole, conveniente ”

“Can hear cars on the road, lobby smells bad.”