Hotel vicino a University Mall - Raleigh

“Room was not cleaned during our stay. On Saturday I mentioned this to the staff at the desk and they ASSURED me the room would be cleaned. Nothing done. For the price I paid per night, close to $1000 I should expect better. Not acceptable! Especially for a room a I paid for in advance almost 1 YEAR AGO IN FULL. Refund due accordingly!! Please review!”

“Pulita, confortevole, conveniente ”

“Ok”

“Club room was worth it”

“Can hear cars on the road, lobby smells bad.”

“Always the best place to stay while in CH!”

“Clean room. Location was great. Staff was excellent.”

“Loved this hotel! Right on Franklin and love the decor and comfort of the room.”

“Overall, the general condition and staff are fine during our stay. However, the light above the mini bar where is coffee maker is located was out-off order, and still not replaced regardless several repeated inquiries for repair. Basic room service is only upon request. ”

“Clean room and overall very nice place ”

“Breakfast was good. Staff was great.”

“There were roaches in my room. They changed me to an upper floor and upgraded my room but there were still roaches. Did not like the hotel but the staff was very nice and professional.”

“We really like the homewood suites brand and look forward to the expected amenities- this one was in a great location but could use a bit of refreshment. Not sure why the hallways have the exposed wiring at the ceiling wall. Breakfast was nice but not as extensive as other locations such as Dallas/ Fort Worth. We had a very long walk from our unit 329 to lobby/ breakfast area. Overall rating is good and I would stay again ”

“Great property. Excellent staff!”

“The rooms in this hotel are in desperate need of renovation, walls and corners in bathrooms were unclean, carpet and sofa unpleasant. Bed linens were good and the location was perfect for our trip so we continued with our stay, plus the front desk staff were awesome.”

“Room was clean and breakfast was good.”

“We came from High Point NC for our daughter’s graduation from UNC Chapel Hill, the location was perfect for the weekend. Breakfast was great, Beds and pillows were amazing and Very Clean. Staff was extremely helpful and friendly. We will definitely will stay here again when in this area!!!! ”

“We were booked for a 3 night stay. On 1 of the 3 nights our room was not cleaned. I went to the front desk to get clean towels and specifically asked that housekeeping clean our room the next day. The next morning, we saw housekeeping outside the room next to ours andI asked the girl if we were to have our room cleaned. She told me that she would be there in 10 minutes. An hour and a half later, when we checked the hallway, she had skipped our room entirely and I had to ask again to have it...