Hotel a Tunstall

“Beautiful room in a beautiful location with fantastic food. Staff were all smiling all the time. A lovely stay. I will definitely return.”

“My room was fabulous, large and very comfortable. The food was great too. Lovely one night stopover for work.”

“Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit”

“Enjoyed walking around some hills and by the river. Visited the Castle. The breakfast was very good. I was able to park my car every evening.”

“Great property. It’s definitely a older European style place, but that’s the charm of it.”

“On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

“Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House”

“Personale cortese ed accogliente, parcheggio ampio, poca scelta birre locali, menù discreto, camere confortevoli anche se mancava una scrivania per lavorare, vasca al posto della doccia ”

“Il pub é bello e la struttura pulita.e ordinata. Si percepisce amore e cura. Il cibo é ottimo l, in particolare il Sunday roast. I proprietari sono gentilissimi e disponibili, oltre che sorridenti e simpatici. Per le nostre abitudini il letto della stanza in cui eravamo era un po' piccolo ma comodo. Le dimensioni della stanza piuttosto ridotte ma c'è tutto quello che serve. Ottima dotazione di asciugamani e cuscini. ”

“Friendly staff, good location and great pub for food and drink.”

“Parking was a bonus. Lovely old Georgian building. Bed very comfy. Very short walk in to town. Very nice breakfast.”

“Nice clean room”

“I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.”

“Avoid room 11! No Wi-Fi or phone signal whatsoever”