Hotel vicino a Ufficio Federale Great Smoky Mountains National Park Headquarters - Gatlinburg

“Nice place was exactly what I pictures showed. Only problems were they didn’t disclose lounge was closed for season until after booked and fire pits were not turned on. Would stay again. Walking distance from the strip(wouldn’t walk down the hill it’s on) but far enough and isolated from the busy area, weird how both things can be true. Feels like a cabin in the woods with hotel amenities. ”

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“Very convenient location and very clean. Bonus is breakfast included and it’s very good one. ”

“Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was...

“Great location, clean hotel.”

“Property was not at all as advertised. Outdated, and grungy is the best description of the room. Very disappointing to use online pics to select a stay and then be nothing like what was depicted.”

“The bed was lumpy, bed linen was dirty, but at least they did give us a room when we had plumbing problems, and the breakfast was not a good at all actually My Husband got sick from the Canadian bacon at breakfast. It looked bad as well.”

“Family based review- room and hotel were clean. Water slides and pool were a kid favorite but COLD, it’s not heated so spring break time after hour and half of swimming kids were done. No extra towels in swimming area and we were a family of 5 in our room. Could not reach the front desk despite attempts to call during our stay from room. Every we went to desk either they were on the phone or helping another guest. Our kids are little so they were able to share a towel after bath so my suggestion...

“Ottima posizione, staff cordiale. Stanza spaziosa, ma bocchettone dell’aria attaccato al letto è abbastanza rumoroso. Colazione migliorabile. Parcheggio coperto ok.”

“Very nice people and place ”

“Indoor pool was great and room is big! All staff are so kind”

“Everything was amazing at this hotel! We will definitely be back.”

“The staff was great! I left clothes behind and they helped me get them shipped back home! ”

“did not have breakfast”

“.”

“property is older and well used...to be fair,they are in process of remodeling. Great location very close to Ober mountain tram...walking distance to the other end of town (anakeesta/aquarium)”

“Muy buenos ”

“Colazione non presente, solo caffè ”

“Bed was very comfortable.”

“El apartamento es una maravilla, estaba muy limpio y con todos los útiles necesarios para una cómoda estancia. Las camas eran muy confortables. La situación inmejorable, a pie de todas las atracciones de Gatlinburg. Todo de 10.”