Hotel ecosostenibili a York

“Faultless. Fabulous value for money too”

“We were in room 169. It was a very long walk to the room. However, it was worth it. We had a full view of York Racecourse, from our balcony. The room was very roomy and well equipped. The restaurant served an excellent dinner and a very nice buffet breakfast. The hotel originally was a Manor House built in the 1880s. A very interesting history of it can be found online. ”

“Ok for a one night stay, big spacious room, clean, bed was hard, ok breakfast. ”

“On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting....

“Beautiful setting and hotel. There were some very strange noises in the night”

“Everything was perfect. I visited for a friends 70th. ”

“The real problem is that the spa is not working and that’s the reason why I stayed in the hotel. I should have been notified same way I got a message about how busy is the restaurant and that needs to be booked beforehand. ”

“2rd stay at this hotel. Refused upgrade said not available. Had to argue for a 1 1/2 hour late checkout we did get a one hour late( why not give the extra 1/2 hour we asked for. No free parking mentioned. We never ate at this hotel too expensive. The bar is small and difficult to find a seat except spillover in hall. Bar staff were very nice but to busy to talk and drinks were crazy expensive. The bathroom sink only produced scalding hot water or cold.😡 For a five star we expected better...