Resort e hotel con spa a Zippers

“The rooms and food were great. The service was very ok. At Comal the food was very slow and they never checked in for drink orders or to fill waters. Not a great experience for a 300 dollar dinner. Same thing at breakfast. The pool service didn’t clear chairs when people left. The service got better towards the end but overall was disappointing for the price. One and only or las Ventanas are much better places to stay. ”

“The hotel had my reservation, so easy check in and check out. No billing issues. Multiple pools (the rooftop one is for adults only), hot tubs and beach is 10 steps outside the property. The gym was nice but gets crowded at peak times. Aleta restaurant has long wait times to receive food. The hotel issued new room keys without verifying IDs or any information (big safety concern), the balcony doors don’t lock, and the last night I could hear upstairs guests VERY loudly. ”