Hotel vicino a Zoo di John Ball - Grand Rapids

“Staff was very helpful answering questions and advising of the hotel amenities. Hotel is well kept, looks brand new. Conveniently located, and free parking!”

“Excellent hotel. I will always recommend staying here.”

“Rooms very nice, staff was excellent and loved the roof top bar”

“I paid 600 dollars for a listed city view room. What I got was a low floor view of the parking garage in a tiny cramped room”

“This was definitely a unique experience and was perfect for a quick visit to Grand Rapids for a work trip. You can walk to shops, amenities are all around, I was 4 minutes from the office and street parking was free and abundant. This was very similar to an Airbnb experience, self check-in and out without the list of tasks to do. The room was clean, bathroom was clean and the room had adequate supplies and a steamer, which was super convenient. It’s great if you need a quiet place to stay...

“I loved the hotel I’ll be back and it was close to everything”

“Great hotel in a really good location”

“Very nice hotel and the staff was friendly. Hotel pool was a little chilly and hot tub was out of order. Everything else was excellent!”

“This is an amazing hotel. An absolute gem. We cannot wait to return and really explore the property.”

“Love this stat so much! Staff was very nice and friendly XD”

“The front desk staff was very friendly and helpful. The rooms are really nice and clean. Everything was great!”

“The hotel was pretty clean. It was very expensive for one night, I paid $420. I chose this hotel because it had a hot tub for my kids and upon arrival the hot tub was down and under maintenance for an undetermined amount of time. I really wish this would’ve been disclosed to me prior to me paying this much for an overnight stay. I would’ve chosen a different /less expensive hotel. When we asked for extra blankets and pillows, they said that they ran out, then they said “never mind, you got lucky...

“Welcoming and helpful staff. Friendly place, good breakfast, quiet place. I recommend and would return in the future. thanks Enzo Donisi”

“Room was large and included extra amenities. Dishes, frig, microwave, comfy bed, ok breakfast . I would return”

“Al mio arrivo la struttura non ha trovato la mia prenotazione. L'impiegata alla reception è stata molto cortese e gentile nell'offrire tutto il suo supporto ma alla fine ho dovuto effettuare, tramite expedia, una nuova prenotazzione con prezzo notevolmente maggiorato. La zona reception e la zona breakfast è in completa ristrutturazione, come segnalato dalla strttura alla prenotazione, ma la reception sembrava un piccolo campo profughi così come la sala colazione ricavata in una piccola stanza...

“When we got to the hotel we were told we did not have a room. They were sold out. 9 hits of driving to be told sold out. I even called them at 5pm telling them we would have a late arrival. Then called again around 10p told we did not have a room. Not happy had to stay in car not knowing the area. Hotels in the area were sold out”

“Fantastic hotel! All our wedding guests stayed here! Loved the firer area on the patio for mingling & relaxing late in the evening! Only issue was the breakfast is not a buffet & the wait time was excessive for coffee & food! The staff were fantastic just likely when the hotel is full suggest adding extra kitchen help to accommodate timely service! Would recommend! It’s gorgeous!!!”