Messico e America Centrale: Vacanze al mare

Amazing staff come here every year and get treated with the same respect

Tutto perfetto, servizi, struttura, personale, ristoranti pulizia … veramente grande attenzione per la clientela. Unica pecca, mare con i sassi … ma per il resto ho trascorso 10 giorni di benessere totale

Staff members and amenities are all set for you to feel at home. Thank you Cancun

We had a great time. I've never met a staff as kind and helpful. We will definitely be back.

While it's hard to complain when you have the beach right in front of view, I feel this resort lacked in a few areas. I'll start with the positive - rooms were clean, beds were comfortable and the property was well maintained and the variety of pools was nice. Now for the food....some good, some terrible and some I didn't even get to try because the wait was over an 1.5 hours. I only got to try three of the restaurants and the room service - the breakfast buffet, the sushi station and Azur. Breakfast was fine, lots of choices. Sushi station was terrible. I thought being so close to the ocean would be recognized in the sushi but it was not and was glad I only ordered one roll to start. Azur was very good and the staff was great. The room service was TERRIBLE. Since so many restaurants had long waits we had to order room service two nights. First night they were out of two items on the menu so we got a pizza that was so bad I was a bit livid we had to order room service again. Second order was chicken fajitas which we were told would be a 45-50 minute wait. An hour and a half later they arrive with a cheese quesadilla with literally nothing else on the plate. No garnish, no nothing.....just a tortilla with cheese in it. We were so hungry at that point we had to take it. As a foodie, this was the most disappointing aspect of this resort. Overall, if your mission is to drink by the pool all day, this place would make you happy otherwise, keep searching.

We had an amazing stay at Excellence Playa Mujeres! From the moment we arrived, every staff member went above and beyond to make sure we were happy and had everything we needed. Everyone was incredibly friendly, professional, and welcoming and it truly felt like they cared about making our vacation special. The food was delicious, with plenty of flavorful options to choose from, and the service was consistently outstanding. Whether we were at the restaurants, the pool, or anywhere else on the property, the staff was always attentive and accommodating.

Had an amazing time. The property is beautiful and the people are so friendly. Highly recommend.

The Solaris Caribe adults only is in my opinion only great for age 50+ clean, good food and relaxing of course not a lot of activities, could use at least a second pool and the shared beach, entertainment and most activities are next door at its Sister resort the Royal Solaris a fairly short walk and limited wheelchair assessment, but a lot more guest of course. Overall the combination of the two Resorts makes a great vacation place.

Staff members and amenities are all set for you to feel at home. Thank you Cancun

We had a great time. I've never met a staff as kind and helpful. We will definitely be back.