Hotel vicino a Accesso al Parque Jaguar - Tulum

“Everything was beautiful! Staff went above and beyond to make me feel safe and comfortable. This hotel is inside a National Park so you'll need wristbands daily (don't forget!). You'll pay once when you arrive, only $7 USD. A LOT of wildlife as the hotel is built around the park but still beautiful, small and cozy! Food was great too!”

“Abbiamo prenotato una camera con bagno comune circa 5 mesi fa per tre notti in questo posto che dalle foto sembrava magnifico. In effetti il posto è molto bello, capanne sul mare tra le palme.. al nostro arrivo però siamo stati accompagnati in una stanza (la n.19) che chiamarla stanza è come farle un complimento: un tugurio in un sottoscala, senza luce. La stanza era piccolissima ma questo lo sapevamo (nella prenotazione c’era scritto camera di 10mq) ma il problema non era quello: secondo noi...

“Buon pomeriggio, vorrei segnalare l'ottima location ma sto ancora aspettando di ricevere indietro un oggetto di grande valore affettivo. Mi è stato comunicato di averlo ritrovato ma ho chiesto più e più volte di riaverlo indietro a mie spese senza esito. Trovo questo comportamento inaccettabile e vorrei una risposta in merito. Si tratta di un oggetto di piccole dimensioni e vorrei una risposta in merito alla spedizione.”

“The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

“tutto perfetto ”

“Amabilità del personale, pulizia, ristorante, posizione.”

“Livello troppo basso per il prezzo troppo alto pagato. Circa 400euro a notte per una camera splendida ma molto spartana, aria condizionata solo in orari determinati, no scuri alle finestre (per fortuna avevamo le mascherine per gli occhi da viaggio), no phon, teli centellinati. Pochi comfort ricambiati però da una posizione e una vista incredibili, talmente bello che faceva dimenticare tutti i discomfort. Servizio di portineria assente. Colazione buona ma misera, le donne gentilissime ma se...

“The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.”

“La habitación está bien diseñada. Los pasillos están muy mal: alfombra raída, rota y parece sucia..; es desagradable.”

“Completamente immersi nella natura e sulla spiaggia. Bellissima esperienza! ”

“My experience at Secrets Tulum was great. Staff were so polite and helpful. My room service was excellent and room was cleaned daily.”

“I got a room here VERY last minute. The check-in process was extremely easy; they sent you directions to your phone. Then the people at the front desk are very kind and helpful. They took their time to explain the directions we were sent as well. The room itself was extremely clean and comfortable. I could hear the guests next door, but that did not bother me. Overall 10/10 experience. I can't wait to go back!”

“Molto gentili i portieri all’ingresso, bellissima la struttura immersa nel verde, senza eguali la piscina con accesso diretto dalla stanza, quartiere top. Suggerisco la colazione nel vicino locale Rossina Cafe.”

“Quite location, friendly and helpful staff, good food at the restaurant, comfortable bed, great air conditioning.”

“Excellent property for our family of 5. Rooftop pool and eating area was amazing. All the bedrooms, bathrooms and living space top notch. We would definitely stay here again. There's a 7-Eleven across the street right outside the gated community. We didn't walk anywhere. We used a taxi and then rented a car. Just be careful with parking when exploring. We got our car towed in the hotel beach zone.”

“Great stay! Thank you. Staff was very helpful and kind.”