Hotel vicino a Museo SFER IK - Tulum

“Buon pomeriggio, vorrei segnalare l'ottima location ma sto ancora aspettando di ricevere indietro un oggetto di grande valore affettivo. Mi è stato comunicato di averlo ritrovato ma ho chiesto più e più volte di riaverlo indietro a mie spese senza esito. Trovo questo comportamento inaccettabile e vorrei una risposta in merito. Si tratta di un oggetto di piccole dimensioni e vorrei una risposta in merito alla spedizione.”

“Amabilità del personale, pulizia, ristorante, posizione.”

“Livello troppo basso per il prezzo troppo alto pagato. Circa 400euro a notte per una camera splendida ma molto spartana, aria condizionata solo in orari determinati, no scuri alle finestre (per fortuna avevamo le mascherine per gli occhi da viaggio), no phon, teli centellinati. Pochi comfort ricambiati però da una posizione e una vista incredibili, talmente bello che faceva dimenticare tutti i discomfort. Servizio di portineria assente. Colazione buona ma misera, le donne gentilissime ma se...

“The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature.”

“Absolutely not worth the money. Dirty beach, insects everywhere, tiny outdated rooms, broken furniture, and terrible food. The whole hotel feels old and poorly maintained. If you want luxury, cleanliness, or a classy experience — stay far away from this place.”

“The location is amazing ! I had booked the oceanfront villa . Totally worth it ! Steps away from the beach ! Only thing is to look for is sargassum before booking ! Otherwise the place and vibe is 10/10”

“Me encantó todo desgraciadamente había mucho sargazo pero de ahí en más todo muyyyy bien”

“The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

“Me and my wife stayed at Mi Amor for our 9th anniversary, and we loved it! A special thank you to the staff at this amazing hotel, Luis, Alex, Aurelio, and Brisa are fantastic! The food at this hotel is top notch. We got the all inclusive package. Don't wait, go with Mi Amor and you won't be disappointed.”

“Amazing ”

“Soggiorno piacevole e positivo, luogo meraviglioso e a stretto contatto con la natura da vivere come un'esperienza a tutto tondo arrivando con uno spirito di adattamento e apertura verso qualcosa di "non convenzionale". Uno dei punti negativi è la musica dei ristoranti ad alto volume non in sintonia con la filosofia del luogo. Resta comunque il fatto che il pernottamento ha un costo davvero molto elevato e che ci sono numerosi costi extra, quando comunque il museo e i ristoranti sono accessibili...

“The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect”

“Abbiamo prenotato una camera con bagno comune circa 5 mesi fa per tre notti in questo posto che dalle foto sembrava magnifico. In effetti il posto è molto bello, capanne sul mare tra le palme.. al nostro arrivo però siamo stati accompagnati in una stanza (la n.19) che chiamarla stanza è come farle un complimento: un tugurio in un sottoscala, senza luce. La stanza era piccolissima ma questo lo sapevamo (nella prenotazione c’era scritto camera di 10mq) ma il problema non era quello: secondo noi...

“clean rooms, staff was perfect, great staff, the place was wonderful”

“tutto perfetto ”

“The place was very cute and right in the beach. The staff was amazing, the accommodations were amazing for my stay. The only hiccup for me was the lack of hot water. I took cold showers most days.”

“Very unfriendly staff at reception: we arrived after 6pm and received a Whatsapp at 4pm (we were on a flgiht) with a QR code to enter the building and no indications where we could find our rooms' keys. The reception hours are vague to say the least. Reception is sometimes not present until 11.30am or after 5pm. The entrance after 6pm is from a very dark narrow corridor which is clearly meant to be a side entrance for workers, rather than guests. The driver that reception suggested for trips...

“Lugar muy bien mantenido! Alberca con una super vista”