Residence a Tulum

“Abbiamo prenotato una camera con bagno comune circa 5 mesi fa per tre notti in questo posto che dalle foto sembrava magnifico. In effetti il posto è molto bello, capanne sul mare tra le palme.. al nostro arrivo però siamo stati accompagnati in una stanza (la n.19) che chiamarla stanza è come farle un complimento: un tugurio in un sottoscala, senza luce. La stanza era piccolissima ma questo lo sapevamo (nella prenotazione c’era scritto camera di 10mq) ma il problema non era quello: secondo noi...

“Everything about our stay at La Zebra was perfect! If you want a small hotel with every detail considered, where the staff are ALL amazing, kind, warm and so friendly then La Zebra is for you. A beautifully styled hotel, complete with every modern touch yet embracing Mexican art and culture, it is the kind of place where you can totally relax. The food and drinks were incredible, our particular favourite was the ceviche! The staff became more like old friends, nothing was ever too much trouble....

“La polizia prima di arrivare in hotel ti estorge denaro. ”

“Really friendly welcoming, fantastic view on the ocean in a complete silence and relax.”

“Grown and Sexy!!!! We loved every part of this resort! Will definitely be going back! The tub was the best bath Ive ever taken!”

“El hotel está increíble, los desayunos deliciosos”

“Very unfriendly staff at reception: we arrived after 6pm and received a Whatsapp at 4pm (we were on a flgiht) with a QR code to enter the building and no indications where we could find our rooms' keys. The reception hours are vague to say the least. Reception is sometimes not present until 11.30am or after 5pm. The entrance after 6pm is from a very dark narrow corridor which is clearly meant to be a side entrance for workers, rather than guests. The driver that reception suggested for trips...