Hotel a Alum Creek

“Tout était parfait!”

“The furniture shows signs of age. Liked two sinks, one outside the bathroom. Refrigerator was noisy. Custodial service on alternate days only is less tha desirable.”

“Breakfast was very good”

“The rooms are not sanitary at all, the beds, bathrooms, counter tops , sinks & mirrors will all have stains. We tried to give the benefit of the doubt ask for a cleaner room and we got another room with even more filth. Customer service will ignore your calls if they know it's you and you've already been speaking up about your room”

“Staff was very unfriendly. When we first arrived staff was chatting with others in the eating area . When being checked in was rushed and he was quite rude apparently wanting to return to his non work related conversation”

“The room was clean, but the property seemed run down.”

“The only good things I can say are that the check-in was quick and the room, though obviously old, was clean. Upon arrival it looked poorly maintained from the outside but I have stayed in some low cost hotels and that isn't a deal breaker for me. We go in and are advised that there is no continental breakfast as there restaurant was being renovated. Sucked because it was one of the reasons I booked there. The pool is filled to the brim and the hot tub has toddlers in it. No towels. The halls...

“Everything was clean and well maintained. The pool and hot tub were great and the breakfast was good.”

“Would not answer phone from me or Expedia! After booking was completed”

“The breakfast buffet was not only nice, the manager personally checked in to make sure everything was ok. That extra mile tells me this hotel is well run!”

“My room was clean. The staff was pleasant and accommodating. They serve hot breakfast and on the go options.”

“Excellent”

“Clean room, comfy bed & friendly staff. Will stay again”

“Mattress is a little lumpy no microwaves in room but overall the room was nice clean”

“The hotel was not very welcoming overall. Very small room, hardly any space to move around, only one set of towels for 3 people, no trash cans in the room, almost stepped on a screw on the floor and not very clean. I would not stay here again. Definitely not worth the price.”

“I was glad they had food and beverage on premises, otherwise one would have to uber somewhere. There was one huge disappointment... the one and only waitress/bartender had the worst customer service I've had in a looooong time. She was unwelcoming and went in the corner and talked on her phone at times. My order came up and the kitchen 'dinged' that it was up, and she just continued talking on the phone for a couple of minutes. After serving it, she went right back on her phone. She wasn't rude...

“The room was clean and the front desk was friendly. For the price, it was a great stay.”

“My original room had no bedding on the bed and the room smelled like cigarettes. The front desk person promptly moved me to a nicer suite that was clean and fresh. In other respects the inn was average.”