Hotel con servizio concierge a Baia di Ha Long

“Les activités assez limitées... Concernant le spa la brochure annonce que tout est inclus dans le prix de la chambre mais ce n’est pas le cas... Seules 15 minutes sont incluses donc pour un massage d’une heure il faut payer 45 minutes soit $45. En ce qui concerne notre réservation pour une State Suite de 50 mètres carrés avec avec un balcon circulaire et 4 baies vitrées 180 degrés nous avons eu une suite différente et inférieure à la prestation achetée! Nous avons demandé à changer cela nous a...

“Alisa cruise was a wonderful experience! The staff was kind snd very fun, while halong bay was a beautiful. The food on board was very good. I had a great help from Nancy to coordinate everything between booking and the car for pick up, and our guide Thuy was very nice and insightful. A must try experience.”

“Awesome. Well worth the trip and money. Would definitely go back again. ”

“Opzet is leuk. Personeel doet hun best. Kamers waren verouderd. Lekkende airco. Beperkte eetmogelijkheden. Prijs aan de hoge kant. Leuke locatie maar ver van cat ba town en andete attracties. Eco lodge levert 1 transport gratis naar cat ba town 's morgens om 9.00u en je kan gratis terug om 12.30u of 16.00. Zelf met de taxi is een retourtje omgerekend 16 euros. Locatie verhuurd scooters.”

“PICK UP IN HOTEL CON 2 ORE DI RITARDO. ARRIVO ALL'IMBARCAZIONE E HO DOVUTO RIPAGARE TUTTA LA SOMMA IN QUANTO NON AVEVANO RICEVUTO I SOLDI DA HOTEL E POI MI HANNO FATTO RIPAGARE SERVIZI GIA' PAGATI. TRANSFER DI RIENTRO DURATO 5 ORE PER 100 KM”

“Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After...

“地址模糊不清，沒有門牌號碼，連當地司機都找不到，電話打了也是錯誤的。”

“Spacious, with balcony. Overlooking Sunworld. Excellent location. It is old, carpets are worn out, also dirty. Other than that value for money. Breakfast was excellent buffet with lots of variety. ”

“We wanted to stay here and booked for 2 nights. However they said they never heard of hotel.com and were full. They didn't canceled our hotel booking with hotel.com so know I have to proof I didn't stay there to get my money back. and didn't help us in any way. No service at all. ”

“On the Golden Halong website, it states the hotel has a spa, gym, tour desk, room service and bar. It has none of these. The staff speak minimal english, making it difficult to ask for advice on local attractions, restaurants or shopping. The location is terrible, no where near the marina that all the tour boats operate out of. Breakfast is geared towards Chinese and if you want hot food you need to get there at 0630 hours when it opens, however, you then need to contend with all the tour...