Hotel a Batu Lanchang

“elite breakfast buffet”

“This property is looking fairly tired. We had a superior room with incredible views and lovely high ceilings, so the room was spacious and easy to relax in. It is, however, in need of some maintenance - chipped laminate, water damaged skirtings etc. The staff are exceptional, very friendly and helpful, super respectful. There was one waiter in particular we would like to give a shoutout to - my apologies for misspelling his name, which I believe is Jhorarule - he was absolutely lovely; even if...

“Ottimo appartamento con 2 bagni , pulito e comodo. Ottima la lavatrice in casa, parcheggio gratuito e colazione eccellente. Il personale sempre sorridente e disponibile ”

“All good”

“Splendid”

“Buffet was average and wait staff was so slow my plates were not taken for almost 40min. Disappointed”

“Buona strutturasul mare peraltro non balneabile per presenza di meduse. camere adeguate, con bagno decisamente piccolo Buona colazione internazionale”

“Bellissimo Hotel non lontano dall'aeroporto, camera ampia spaziosa e pulita con vista piscina, ci sono stato solo una notte ma l'ho apprezzata molto lo consiglio ”

“Staff were extremely helpful.”

“Well known hotel in Penang. Always good service Had a delicious dinner”

“Ottimo hotel, ottima pulizia ottima prima colazione”

“なし”

“客室は清潔に保たれています。ただ照明のスイッチがわかりにくくベットサイドのボタンも隣の洗面所と繋がっているのも便利ですがわかりにくかった。それを説明する冊子などあればなおよかった。スタッフはとても愛想良くフレンドリーでしたが、部屋のタオルはないものもあり残念でした。朝食はとても種類が豊富で毎日食べたいと思いました。ただ、事前に記念日だと伝えても一言もそれについてふれられなかったのは残念でした。設備としてはとてもよかったが、何人かクチコミしているように温かみが昔よりかけていてそこだけがマイナスポイントでした。”

“This is my second at this property.The room and facilities are modern and relatively new and well kept. However, the staff needs to be better trained. On the last day of our stay (our rooms had late checkout), we went back to the rooms to prepare for checkout, but we were locked out of the room. We went down to reception and the staff said she fixed the issue, so we went back up again only to find the keys still didn't work. So we went to reception again and was told it was fixed for the 2nd...

“Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone...