Hotel vicino a Belle Isle - Richmond

“Did not know they had an airport shuttle”

“Air conditioner good. Bed creaked so badly we had to put the mattress on the floor to sleep. Flood lights shone through windows with difficulty drawing curtains and blinds inoperable. Bath clean and supplied. Furniture worn and needs repair. Hair dryer very old and weak. Noise from below invaded. Nice try for history but not worth the price. ”

“It's definitely one of the more modernized hotel options in Richmond. I do miss their breakfast buffet which was very good and quick to grab a bite.”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Incredibly friendly staff with a welcoming bar/lounge area that's perfect for a relaxing drink while finishing the last of your work on your laptop or getting ready for a night out. Great location close to the Convention Center if that's an aspect of your stay. Several good restaurants within walking distance.”

“Charming spot and the valet and front desk team were lovely. However, our room smelled musty and there was no hand soap in the bathroom requiring us to pump body wash from the shower every time we washed our hands ”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Staff was warm and friendly - worst bed I've ever slept in though”

“Beds were soft, our room was large, the restaurant downstairs was accommodating. ”

“We had no hot water and our tv remote had melted batteries”

“Nice gym and indoor pool. Front desk staff helpful and cheerful. Very nice property with covered parking ”

“Staff were not always helpful and had difficulty communicating. The rooms were VERY disheveled and had physical damage (my room's secondary locks were physically damaged and did not fully engage). There were literally roaches in the bathroom. And on top of that, the staff tried to charge me AGAIN after I already paid through Hotels.com, quoting that they "could not find my reservation" even after showing them the confirmation pages on both Hotels.com and from their own organization. Frankly...

“Room had roaches, front desk Mgt was rude and smelled like Old Newport short in a wet box from last week. ”

“I would recommend. Always stay here”

“We had a great experience staying at Pinball Pete’s place. Very clean, cozy, comfortable, with use of the kitchen and some food provided … and, of course, pinball! Our host also went above and beyond in helping us to resolve an unexpected issue. Hoping to stay there again in the future.”

“The staffs grandmother was exceptionally rude and I caught the staff looking through the vent in the bathroom in the middle of the night. Also my wife and I were experiencing some car trouble and we called to let them know we were running a little late that we were planning on staying I just had to get the car to fixed and we would be on the way. The staff charged us a late fee even though we had planned on staying. We paid the late fee and got our belongings and got a room somewhere else due to...

“Ok ”