Hotel vicino a Canal Walk - Richmond

“Fantastic stay, already booked again for next month!”

“Front desk girl wasvery helpful! Very pretty historic place in the center of everything.”

“The stay was very nice, the staff at the front desk were extremely friendly and helpful!”

“Very clean hotel. I loved that the restaurant and Starbucks was right downstairs which made things very easy.”

“Great everything. Love this hotel”

“Location of hotel is excellent , across from the Capitol . Suite was very clean , beautiful bathroom . i was not happy with the living area , walls were painted dark blue and there was no window . i had expected a view of the Capitol grounds but it was like living in a cage . I believe it false advertising because on line it showed a nice , comfortable , light room with a window . I was told the hotel was full because of a convention and I could not change to another room .”

“Well located, great staff, somewhat small rooms”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Great”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Pessimo! Peggior servizio di pulizia che abbia mai visto. Ma tutto il personale dell’albergo veramente inadeguato e non professionale. Preferirei dormire in tenda piuttosto che tornare in questo hotel.”

“Although our stay was pleasant, we were disappointed to learn upon checking in at 5 PM that the room type we had booked several months in advance (a king suite) was no longer available.”

“Clean, comfortable, convenient and safe. Great customer service and hospitality. Well suited and situated for easy access to airport. But not many offsite amenities, shops, restaurants, etc. nearby; but many within five minute drive.”

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“Location was good but the hotel (room) could use some updating (mold spots on the ceiling, sunken in mattress, heavily stained counter, dirty fridge). Overall the room was nice but definitely wouldn’t be back due to the issues noted.”

“We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled...

“Check in good, room and amenities spacious and clean. Construction going on, elevator a mess and felt like it was going to fall apart, no flooring and walls being replaced in elevator. Once they get all construction done will likely be much nicer hotel. Overall decent stay.”

“Charge for parking… never notified when reserving Breakfast was medicare at bedt”

“Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience.”