Hotel vicino a Richmond Old City Hall - Richmond

“The hotel itself is charming with a lovely courtyard and it is walking distance to several excellent restaurants. We were there on a weekend and they may have been short staffed but our room wasn’t serviced even though I was assured it would be. The main problem was that the room itself was tiny. There was only one chair and no desk or table. The TV was on the far wall and the only way to watch it would have been to stand in the doorway to the room.”

“Everything was clean and the staff did a great job. But the guest know that you don’t have a parking lot or a pool 🏊‍♂️ I saw on the advertisement that there was a pool, but when we checked in. We found out that there was no pool 😢. Other than that everything was great. Thanks.”

“It has been 35 years since we last visited this property. My wife and I were excited to be able to visit it again and see all the wonderful upgrades!”

“Great”

“Well located, great staff, somewhat small rooms”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Very nice hotel in a convenient location.”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Pessimo! Peggior servizio di pulizia che abbia mai visto. Ma tutto il personale dell’albergo veramente inadeguato e non professionale. Preferirei dormire in tenda piuttosto che tornare in questo hotel.”

“Room was clean and stocked with essentials. The staff at the front desk was very accommodating and friendly. The continental breakfast had a nice variety of options and well prepared. We will definitely come back!!”

“Staff was helpful and friendly (Tara)”

“Superb accommodations and great value. I am sure the rates will be going up soon. This is my first choice for all of Richmond.”

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“Staff was great. Since we had a 6 a.m. flight we brought our own breakfast. However we were dismayed that morning when we took our food out if the fridge and it was warm. Out of caution, we had to throw it away. Not happy about that.”