Hotel vicino a City Hall Observation Deck - Richmond

“Standouts were the staff, Chas my concierge greeted us at the door, handled our bags, placed them in the room, got us ice, and made sure our needs were met, Ketunde the receptionist was in training, yet she was exceptionally professional and welcoming, easy conversation making us feel at home, the host, and our waiters at the lounge were also very welcoming, and friendly with excellent service and attentiveness, the valets were really sweet, opened doors, made sure the car was nice and toasty...

“The hotel upgradedour room and it was a very spacious, beautiful room. The old style architecture, furniture, full bath tub, specious bathroom, all were very nice. The room was also clean, the bed was very comfortable as well.”

“The room is clean and comfortable. The location is great, love the easy access to Starbucks and Chick Fil A for quick bites and coffee right downstairs. Logging into free wifi a little tricky but quickly resolved.”

“Yes”

“Staff great!! Great location ”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Room and bathroom were clean. Nice decorations. Front desk staff was very courteous. ”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Clean room staff was extremely friendly ”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Staff was amazing, the breakfast amenity was totally worth it. They had a text option and were very responsive. Would stay at again!”

“Wonderful breakfast”

“Great staff, large room, good breakfast.”

“It didn’t smell like garbage. It totally didn’t feel gross just standing in the bathroom. I most certainly did not almost gag when I first walked in. I didn’t get drunk in the parking lot with my friends either. I did bring a sleeping bag. ”

“The hotel is very clean and accessible. Staff is excellent. ”

“Amazing home! Pete was great, we will be back!! ”

“Excellent room! Everything was clean, and the hotel and staff were excellent!!”

“Staff was very nice and the place was pretty quiet too”

“Definitely from my experience staying there it is a great place and it is quiet..As a matter of fact Im gonna book another stay as soon as my direct deposit hits ”

“Yes room was spotless ”