Hotel a Big Springs

“Hotel is very dated in style but very clean. Staff were on the surly side.”

“Staff was very friendly and helpful during check in. I think her name was Laurie or Lauren. The room was clean, the bed was a little firm but the pillows made up for that. Waffles were good.”

“The night clerk was very helpful and cordial. He located a charging cord for my old flip phone that I had forgotten to bring and also computed a map for man old friend's address. So nice!”

“The room was clean, the staff was friendly and helpful when needed, I chose not to eat breakfast so I can’t say if the breakfast was good or not. The walk to get to the elevator from the front desk felt like about 5 minutes. The hot tub was in fact lukewarm at BEST. The pool was freezing cold and there were hardly any chairs or places to set towels or personal items while you’re in the pool. You must bring a towel with you to the pool because they don’t have any in the pool room. All in all, I’d...

“Room was great. Left over food found in room refrigerator. Helpful staffs. Pleasurable stay.”

“It didn’t start out well when we were given a room that was already occupied. Seemed to be a little confusion when fixing it. The room was fine but didn’t look like it had been dusted. The sink faucet needs to be fixed; I worried it would break (I let the staff know). Beds and pillows were comfortable and although there was noise from outside, the ac fan took care of that. The outdoor area looks really nice but we didn’t use it (others were). In fact, there quite a few watching soccer in the...

“Door was broken, took godzilla to open and close it!!! bed must have been thrown out by Motel 6((((( Half the electric sockets did not work(((”

“Looks like an old Fairfield Inn hotel. TV did not work in room. Outlets on side of bed did not work. Room had fridge and microwave. Pool was shutdown. Not worth saving a couple of bucks to stay here.”

“If you visit, take something to tie curtains down so air flow hits room and doesn't go up the curtains. It made the sleeping horrible. Room was clean. I didn't talk to staff but im sure they would have been helpful. We just stayed one nite and place was very busy.”

“Very friendly front desk staff, huge rooms, clean and comfortable. Great town to stay in.”

“Wonderful stay!”

“It was apparent the sheets were soiled. Last time we will stay at these motels.”

“Checked in later in the night, was given a room key. Would not work. Turns out the room was already occupied. Glad I wasn't shot trying to get into someone else's room. Given a second key, went in the room to use the restroom and the toilet seat was broken off. Went back to the desk and was offered a screw driver to fix myself. Hotel manager was notified by email and was showed pictures of the room, however no response after a week. Cannot recommend this hotel.”

“Contort clean excellent attention”

“Nothing unique but very clean and we had everything we needed. Very satisfied and would stay again. We've stayed there multiple times already.”

“Nicely decorated room but it smelled so musty and upon checking in our room, we found hair on the bathroom counter. It was remedied immediately. The hotel is a 5 minute walk to the performing arts center. Street parking is free.”

“Girl from India at check-in very very nice and kind ”

“Good place to stay for a night or 2. Staff was friendly and it was very convenient for us.”

“Friendly. Quiet. Clean. Great service. Not too much at breakfast. Some things can be updated/freshened up a bit.”