Hotel a Bluff Mountain

“This was the 2nd time I’ve stayed and I cannot say a bad thing about it. Everything from check-in to the property to the room to the amenities is outstanding. Keep it up and I will be back. Love staying at this location…thanks for a great stay.”

“Buona struttura,pulita e confortevole ,vicina a Gatlinburg...”

“Great location good staffing just could clean the room a little better”

“Staff was great”

“Everything was very nice.,”

“Overall, we were satisfied and very satisfied with breakfast. It was lovely. The beds were clean, lobby clean etc. The only questionable thing was our bathroom wasn’t 100% very usable but only because we had wipes to clean it with…… we’re talking to hairs and dust along the edges of the bathroom and things that make you question the other part. I wouldn’t not stay here again because of it, but it was a bit disappointing.”

“Great all around experience. Research things to do and then get there and do them.”

“Good”

“Nice staff and rooms. Elevator was a plus. ”

“I appreciated the location, close to the Great Smoky Mountains NP and downtown Gatlinburg, the courtesy of the reception staff, the free parking. The breakfast could be improved for variety and quality”

“El personal fue muy amable y nos atendieron excelente”

“Extremely clean inside and out. The room smelled fresh and clean and there was a sound machine playing relaxing jungle birds. The grounds were immaculately landscaped. The breakfast was fantastic.”

“The staff and hotel are very customer friendly. Great location! Clean room! Peaceful and quiet yet plenty of entertainment and things to do! We will definitely be staying here again!!”

“This is our second time staying (family of 5). The staff is very friendly and the price is great. I appreciate the addition of protein to the breakfast! The kids enjoyed the pancakes and waffles also. The creek out back is adorable. The pool is neat. There is a trolley stop out front but the trolley app is unreliable (nothing to do with the hotel just a note) The rooms are clean, but I liked the rooms on the side closest the city better. The room we stayed in this time was fine, but not super...

“Only one luggage trolley, so grab it when you can. The breakfast options were good. The property was clean and safe. Parking was convenient. AC unit worked very well.”

“We were up too early for breakfast, so don’t know about that, but all else was great. The airport shuttle was used twice and both drivers were prompt and friendly. The gentleman at the front desk Monday night was super helpful and patient. Our group had 3 rooms and we all would stay again when needing Knoxville airport.”

“Our stay was excellent. The location is wonderful for enjoying Gatlinburg. We easily walked everything we wanted to. Property was very clean and comfortable. Staff were friendly and helpful. We will definitely return.”

“Room was not cleaned throughout stay. changing of towels was very poor. Electric switches were not working and lighting was bordering on dangerous. Had to turn fridge off because of noise. Food often cold and not topped up regularly. Floor was often a mess where children were allowed to "help themselves" Non service animals were allowed in the eating area”