Hotel vicino a Boston Store Visitor Center - Cleveland

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

“As a solo female traveler, I felt completely safe at this hotel. As some other reviews I’ve seen imply, the property is a bit worn. There was some staining on the comforter but I felt that everything had been washed and was clean. Check out Cozumel Mexican Restaurant next door for great food!”

“Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. ”

“Nice big and clean room. Morning breakfast very good.”

“The overall condition of the building an amenities just felt run down and outdated. No option for queen beds so my husband and i had to share a double which was definitely not ideal and wasnt comfortable. There was trash in the can when we checked in, no toiletries provided at all. Not many channel options, paid extra for a balcony and the furniture was janky and outdated and the carpet was old and stained. I stayed at this property about 7 years ago and it has definitely (unfortunately) gone...

“Ty”

“We had a great stay!”

“The shower did not function to full capacity. There was just a light steam of water coming out of shower head. We heard other guest saying the same with their showers as well. Was given a number to call for cmplaints but nothing was done to solve the situatiuon.”

“Very friendly staff. Always pleasant when approached with a question. Dining area clean and inviting. Indoor pool clean and well maintained. Housekeep cleaned rooms very thoroughly. Making a welcoming impression when we returned from our daily activities. We would stay there again in a heartbeat.”

“I didn't realize that they didn't serve a complimentary breakfast until we got there”

“Very peaceful and relaxing”

“Rooms were clean, lots of parking available, staff was friendly”

“Checking in was smooth and easy ”

“It was a room. Decent and clean, nothing exciting.”

“This place is looking very dated and worn out! The staff was nice. And the free hot coffee was appreciated.”

“Terrible experience. Got into my room, sat down in the bathroom and had no toilet paper. Room had dirty, damaged carpet, furniture was run down. Tile in bathroom was coming off the wall and half the lights didn't work. 50% of the time I tried to flush the toilet I had to reach into the tank and fiddle with the guts to get the tank to fill with water! Awful!! In the morning I tried to take a shower and the handle wouldn't come up to make the water come from the shower head. I went to the...

“In restrutturazione ”