Hotel vicino a Boston Store Visitor Center - Cleveland

“Very nice”

“The staff and breakfast was great. Old property pictures indicated a hot tub, but just be aware it is filled in and covered over. Other than that, the only other issue was that we had queen beds and definitely got full sized beds, which made for a few rough nights of sleep.”

“We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

“Poor customer service”

“Room was smelling bad, light wouldn’t turn off. And plus it was even missing something like remote. No microwave. Door sometimes doesn’t lock properly. That place is terrible. Staff was good ”

“The hotel room was very clean. The location was good. Quiet area, plenty of parking. The parking lot in front of the hotel was very lit. Breakfast was good as well. ”

“All good”

“Staff was friendly and helpful. Breakfast was plentiful with nice variety. Parking felt safe. Room was pretty good but more than 1 towel per person for 2 nights would have been helpful. ”

“Best experience ever, staff was amazing, kind and with smile.Room was exceptional clean.Room temperature was appropriate .Coffee and hot water in dinning was available at 7 am before breakfast serving time .Definitely will recommend to my family and friends.”

“Wish they had a free breakfast. Their restaurant was a bit pricey. ”

“Servicio rápido , algo no tan caro , cómodo para la ocasión que lo busques !! 👌”

“The staff was super friendly and the room was clean but the walls are paper thin. You could hear all the things. ”

“Nice and quiet ”

“Breakfast was advertised as a buffet breakfast. The breakfast was barely a continental breakfast. Basically cereal, bagels, toast, waffles, prepackaged muffins, bananas that were green, no other fruit and coffee. We were there at 8, breakfast was 7-10so it wasn't that we were there too late for breakfast. ”

“Dirty bed dirty mirrors shower curtain blood stains was awful ”

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”

“Nice big and clean room. Morning breakfast very good.”