Hotel vicino a Peninsula Depot - Peninsula

“Clean and nice rooms!”

“The shower did not function to full capacity. There was just a light steam of water coming out of shower head. We heard other guest saying the same with their showers as well. Was given a number to call for cmplaints but nothing was done to solve the situatiuon.”

“Front desk staff was amazing ”

“Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

“Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. ”

“We had a great stay!”

“This place is looking very dated and worn out! The staff was nice. And the free hot coffee was appreciated.”

“AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient.”

“As a solo female traveler, I felt completely safe at this hotel. As some other reviews I’ve seen imply, the property is a bit worn. There was some staining on the comforter but I felt that everything had been washed and was clean. Check out Cozumel Mexican Restaurant next door for great food!”

“The overall condition of the building an amenities just felt run down and outdated. No option for queen beds so my husband and i had to share a double which was definitely not ideal and wasnt comfortable. There was trash in the can when we checked in, no toiletries provided at all. Not many channel options, paid extra for a balcony and the furniture was janky and outdated and the carpet was old and stained. I stayed at this property about 7 years ago and it has definitely (unfortunately) gone...

“Nice big and clean room. Morning breakfast very good.”

“Ty”

“Very peaceful and relaxing”

“Floors were sticky in hallway amd elevator. Rooms were run down could definitely use some updates. ”

“I told the front desk person it was a prepaid reservation but they charged me twice. Then they said they couldn’t credit the amount back because I had to wait till the next morning to discuss it with the volte manager, starting 7am. The next morning same story. The person in charge at the front desk said the Manager was not it that day and I had to give them a call to discuss my claim. Very very upset and disappointed ”

“Our room was clean, the hotel staff was helpful and friendly. Breakfasts were good, plenty of food and things were stocked and clean. I couldn't access the pool with my key card. The workout room was adequate, not super clean and the TV wouldn't come on.”

“It was a room. Decent and clean, nothing exciting.”