Hotel vicino a Byrd Theater - Richmond

“Clean room and friendly staff ”

“Beautiful location. Great staff. Wonderful food. Best coffee I have ever had. ”

“Great”

“The hotel is in a bad part of town. Although the room appeared clean, the decor and feel of the room was straight out of the early eighties. The walls are paper thin. We experienced multiple rooms with fighting tenants and some with "loving" tenants. My son and I were immediately approached by someone, whom appeared to be on drugs, asking for a cigarette, and were asked for money the next morning. If it werent for the 9 hours of driving we had just accomplished, I am not sure either of us would...

“La camera era spaziosa e pulita, il personale alla reception gentile, ma il sito pubblicizzava una piscina che ora è un bel prato. Avevo scelto questa struttura perché mie figlie volevano divertirsi in piscina, invece non c'è niente da un bel po' di tempo ma le foto e le indicazioni dei servizi continuano a mostrare "piscina all'aperto".”

“Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. ”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“The front desk staff was very polite and enthusiastic, providing us with attentive and thoughtful service. This hotel offers excellent value for money, and he even arranged an extra room for the three of us.”

“Did not like the location and accessibility to the area”

“Room was much smaller than what was seamed on photos. Wide angle view makes us look much larger. Bathroom was fine but the actual room just enough space for bed and 1-2 feet are on each side of bed. That was it. No place to put your clothes. Only hooks on wall. Fridge will hold minimal items maybe one full subway sandwich so pack accordingly. They would not switch room to a larger one even when available for additional charge (maybe their policy is different but still did not expect that). No...

“Harry is absolutely wonderful, he greets you at the front desk.He's very nice. ”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Great overall ”

“It was great for a quick overnight stay. Smoking room and clean was key for me. I will there were a couple of burn marks on things like people don't know how to use an ashtray. Other than that no problems. Also great customer service!”

“去哪里都很很方便”

“The steel door showed signs of forced entry. There was a round puncture several inches in diameter and more than an inch deep, as if from a police (hopefully) battering ram. The interior of the door frame had evidence of being knocked in, as well. The interior moulding of the door frame was screwed back together in several places. There was tons of activity at night, especially where the rear of the property backed up to a wooded area. Cars were coming and going after very short visits,...

“Clean and modern. Safe area. Close to restaurants and shops. Convenient drive to downtown. Only annoyance was one of the two elevators being out of service. ”

“I seriously have stayed in nicer cheap road side Motel 6s than this place. Room had a horrible AC unit that groaned and howled while on so badly that I couldn’t sleep with it on. Next two nights I just got the room as cold as possible during the early evening so I could turn off the AC completely when I wanted to sleep. Shampoo dispenser was completely empty; so I asked the front desk to refill it. Came back to the room and had new towels but still no shampoo. Plus shower was barely warm;...

“Staff was nice. BUT…. when we went to the room we were very disappointed, was dirty, floors, bathroom etc.. Bed covers has cigarette burns, it was so dirty on the side of the mattress:( lamp was missing a lightbulb. I saw Wyndham on website, and assume it was a ok, but it’s nothing like the pictures. Didn’t leave because I had no where else to stay and didn’t want to fight over a refund. I don’t recommend, Needs a lot of upgrades.”

“Trash, on the hall way. bathroom faucet don’t work Kitchen very old Pillows blankets are smell cigarettes Foor carpet wasn’t clean $200 hotel like stay in the cheap motel Pictures show different than reality ”