Hotel vicino a Visual Arts Center of Richmond - Richmond

“A wonderful stay at the Jefferson. In a great location, spacious rooms, clean bathrooms.”

“The property is in a great downtown location near restaurants and other attractions. Very clean, large rooms, lovely furnishings. The restaurant had closed the week before our stay and we weren’t aware, but great local options were very close by. Otherwise our stay was great.”

“Very nice but the internet was offline”

“Horrible property, criminal mismanagement. Our room had a horrible odor that worsened when we ran the A/C unit. It smelled like either an animal had died in the vent or the prior occupant had vomited all over the room without anyone cleaning. We checked out after 1 horrible night and switched hotels. At the front desk, they apologized and said to reach out to Expedia to coordinate the refund for the unused night. But when Expedia reached out, the property refused to refund us for the unused...

“Well located, great staff, somewhat small rooms”

“The room was clean and had a great view”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Excellent location and service.”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Clean and updated rooms. Bar staff was great and bar is open late”

“Good”

“Very nice hotel at a good price in a downtown Richmond location. The desk staff were super nice and very helpful. They have a very interesting elevator system where you touch the screen for the floor you want. When we were in the parking garage, it took me a while to figure out how to get to the lobby (which has its own logo at the bottom of the numbers). It is nice though because you typically have the elevator to yourself. The breakfast was simple, but good. The beds were comfortable, but I...

“Loose handle on shower controls. Could not get hot water out of it. ”

“No comment ”

“The front desk staff was very polite and enthusiastic, providing us with attentive and thoughtful service. This hotel offers excellent value for money, and he even arranged an extra room for the three of us.”

“The hotel and staff were great! Particularly liked Landi and Molly. The mini fridge in the room wasn't plugged in when we got there, but that is seriously the only thing that was slightly off. Great stay.”

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“Convenient location is what drew us to the hotel late arrival. Check in was smooth and room comfortable. The manager Tracy is very kind and quickly took care of a little mixup. We will def be back.”