Hotel vicino a Visual Arts Center of Richmond - Richmond

“Fantastic stay, already booked again for next month!”

“Front desk girl wasvery helpful! Very pretty historic place in the center of everything.”

“Great everything. Love this hotel”

“Great”

“Very clean hotel. I loved that the restaurant and Starbucks was right downstairs which made things very easy.”

“The stay was very nice, the staff at the front desk were extremely friendly and helpful!”

“Location of hotel is excellent , across from the Capitol . Suite was very clean , beautiful bathroom . i was not happy with the living area , walls were painted dark blue and there was no window . i had expected a view of the Capitol grounds but it was like living in a cage . I believe it false advertising because on line it showed a nice , comfortable , light room with a window . I was told the hotel was full because of a convention and I could not change to another room .”

“Well located, great staff, somewhat small rooms”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Pessimo! Peggior servizio di pulizia che abbia mai visto. Ma tutto il personale dell’albergo veramente inadeguato e non professionale. Preferirei dormire in tenda piuttosto che tornare in questo hotel.”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Although our stay was pleasant, we were disappointed to learn upon checking in at 5 PM that the room type we had booked several months in advance (a king suite) was no longer available.”

“It was walking distance to Wawa. The air conditioning didn't kick the way I wanted it to at first, but I had to give it time eventually. Shower worked the same way. It was lukewarm.”

“The hotel has no working elevator. I was offered a room on the fourth floor with no working elevators. They wouldn’t even help you carry the luggage to the room. After me making much fuss. They finally offered me a room on the first floor which I took since I could not climb 4 floors of stairs. I had a king size bed. They provided 3 pillows that were very low in quality, no firmness whatsoever. The bedspread seemed liked it has never been changed or washed. Forget about deposit if you gave...

“Location was good but the hotel (room) could use some updating (mold spots on the ceiling, sunken in mattress, heavily stained counter, dirty fridge). Overall the room was nice but definitely wouldn’t be back due to the issues noted.”

“Property is located north of center city in a neighborhood of mostly small businesses. Building and grounds look clean from the outside. Easy access from 301. Room was a good size with new beds, fridge, micro and TV. Walls were noticeably dirty and need fresh paint. No clothes rod or hooks. Tiny bath was sub-standard with mis-matched & patched ceramic tile. No electric outlets in the bathroom. Mirror was dirty. Tiny sink top had numerous cigarette burns and stains. Tiny 36 x 36 stall...

“Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.”

“Clean, comfortable, convenient and safe. Great customer service and hospitality. Well suited and situated for easy access to airport. But not many offsite amenities, shops, restaurants, etc. nearby; but many within five minute drive.”

“Don’t waste your time or money on this hotel. The rooms were not properly cleaned, and the property clearly needs pest control. Very disappointing experience.”