Hotel vicino a Firehouse Theatre - Richmond

“Fantastic stay, already booked again for next month!”

“Jeffrey was the best host. This is a beautiful property which is obviously lovingly maintained. The building is so pretty and has multiple sitting areas outside of your room (which was also great). I have dietary restrictions and Jeffrey and others made sure to have snacks for me to enjoy during the wonderful nightly happy hours and delicious options for breakfast. This area was also fun to explore and Jeffrey gave us very good pointers on where to go.”

“Front desk girl wasvery helpful! Very pretty historic place in the center of everything.”

“Great”

“Great everything. Love this hotel”

“Very clean hotel. I loved that the restaurant and Starbucks was right downstairs which made things very easy.”

“Well located, great staff, somewhat small rooms”

“It was a very nice stay the only thing I wish they would have had a continental breakfast.”

“I appreciated the uniqueness of the hotel, but things were a bit shabby. Curtains falling off of the track in room 201. One room of the suite was freezing while the other was hot due to non functioning thermostat. Only parking option was valet at $40/night”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Pessimo! Peggior servizio di pulizia che abbia mai visto. Ma tutto il personale dell’albergo veramente inadeguato e non professionale. Preferirei dormire in tenda piuttosto che tornare in questo hotel.”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Nothing in this filthy place with awful food and hidden fees everywhere. Shame on you!”

“Everything was excellent. Breakfast was varied and fresh. Social hour on Wed with complimentary wine and appetizers was a pleasant addition to our stay. Very clean room and quiet parking is easily accessible but $25 a night. Would stay here again. It’s downtown”

“Nice hotel. Great breakfast. ”

“It was walking distance to Wawa. The air conditioning didn't kick the way I wanted it to at first, but I had to give it time eventually. Shower worked the same way. It was lukewarm.”

“Location was good but the hotel (room) could use some updating (mold spots on the ceiling, sunken in mattress, heavily stained counter, dirty fridge). Overall the room was nice but definitely wouldn’t be back due to the issues noted.”

“The hotel has no working elevator. I was offered a room on the fourth floor with no working elevators. They wouldn’t even help you carry the luggage to the room. After me making much fuss. They finally offered me a room on the first floor which I took since I could not climb 4 floors of stairs. I had a king size bed. They provided 3 pillows that were very low in quality, no firmness whatsoever. The bedspread seemed liked it has never been changed or washed. Forget about deposit if you gave...

“Property is located north of center city in a neighborhood of mostly small businesses. Building and grounds look clean from the outside. Easy access from 301. Room was a good size with new beds, fridge, micro and TV. Walls were noticeably dirty and need fresh paint. No clothes rod or hooks. Tiny bath was sub-standard with mis-matched & patched ceramic tile. No electric outlets in the bathroom. Mirror was dirty. Tiny sink top had numerous cigarette burns and stains. Tiny 36 x 36 stall...