Hotel vicino a Firehouse Theatre - Richmond

“Did not know they had an airport shuttle”

“Awesome, authentic Richmond stay. No reason to stay anywhere else”

“Great”

“Hotel was nice. All staff waa great from the bellmen to the front desk to housekeeping. ”

“It's definitely one of the more modernized hotel options in Richmond. I do miss their breakfast buffet which was very good and quick to grab a bite.”

“The hotel at Richmond was great but we than booked from 26 to 28 July the Kimpton Monaco at Washington, arrived at hotel but they haven’t seen any booking from you although you’ve sent me your confirmation Itinerary # 72617050417071 This is very bad surprise tks”

“Incredibly friendly staff with a welcoming bar/lounge area that's perfect for a relaxing drink while finishing the last of your work on your laptop or getting ready for a night out. Great location close to the Convention Center if that's an aspect of your stay. Several good restaurants within walking distance.”

“Charming spot and the valet and front desk team were lovely. However, our room smelled musty and there was no hand soap in the bathroom requiring us to pump body wash from the shower every time we washed our hands ”

“Perfect location downtown. Easy check-in. Rooms comfortable and very clean: excellent! Coffe and tea in the lobby: wonderful... And romantic atmosphere. Thanks all the stuff.”

“Did not use gym”

“Sinceramente, ci aspettavamo meglio da un Hotel della catena Holiday Inn express. Il bagno non era pulito come si deve e la colazione non era all’altezza di un Holiday express. Siamo arrivati con 30 minuti di anticipo rispetto all’orario del check-in e nonostante l’hotel fosse vuoto, c’è stato detto che dovevamo ritornare mezz’ora dopo.”

“Beds were soft, our room was large, the restaurant downstairs was accommodating. ”

“Nice gym and indoor pool. Front desk staff helpful and cheerful. Very nice property with covered parking ”

“We had no hot water and our tv remote had melted batteries”

“The location is centrally located good pricing as well as having modern rooms and bathrooms that are clean. I also enjoy the breakfast buffet and the coffee they offer.”

“The hotel is in a bad part of town. Although the room appeared clean, the decor and feel of the room was straight out of the early eighties. The walls are paper thin. We experienced multiple rooms with fighting tenants and some with "loving" tenants. My son and I were immediately approached by someone, whom appeared to be on drugs, asking for a cigarette, and were asked for money the next morning. If it werent for the 9 hours of driving we had just accomplished, I am not sure either of us would...

“La camera era spaziosa e pulita, il personale alla reception gentile, ma il sito pubblicizzava una piscina che ora è un bel prato. Avevo scelto questa struttura perché mie figlie volevano divertirsi in piscina, invece non c'è niente da un bel po' di tempo ma le foto e le indicazioni dei servizi continuano a mostrare "piscina all'aperto".”

“The front desk staff was very polite and enthusiastic, providing us with attentive and thoughtful service. This hotel offers excellent value for money, and he even arranged an extra room for the three of us.”