Resort a Central New York State

“Wasn’t made to feel like a valued guest. Entrance ways were being paved and hotel had no detour signage with the result it took us more than 15 minutes just to access the reception from arriving at the property. Then check in was over an hour late and would have been longer if we hadn’t been persistent.”

“that check in is at 4pm and they closed the outdoor pool at 7pm, the lines to check in are insane waited 45min to check in. not enough staff to help in general.”

“We booked the standard cabin. Loved the area and the privacy. Standard kitchenware & amenities were nice. Would definitely book a larger unit next time solely because there is only room for 1 armchair to watch TV in this one. Restaurant was great 👍 Internet was basically nonexistent. If you have important things you need internet to do don't plan on doing them on this vacation. Overall nice place.”