Ville a Cleveland

“The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour. When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.”

“It’s nice but lacks a bit of character and feels like it’s for the masses not boutique”

“Absolutely beautiful room was immaculate hot tub was gorgeous staff were lovely would highly recommend and be re booking ”

“Clean, well presented ”

“Room was beautiful receptionist was lovely breakfast was nice On a night it was very noisy lots of banging and an alarm was going off we got a knock on the door late at night to ask if we had been smoking in the hotel room which was setting the alarm off the lady asking us appeared quite rude and don’t apologise for the disturbance my husband and I don’t smoke no idea what the alarm was that kept going off in the end staff had mentioned they had turned the alarms off Quite disappointing as we...

“Enjoyed our stay in the homely Haystack Cottage, dogs enjoyed it too (some nice walks nearby). All very comfortable and cosy!”

“This was a lovely stay. The staff were really helpful and friendly. The room was spotless and the bed was soooo comfy! Lots of tea and coffee in the room and lovely and warm. ”

“The owner was very friendly. He made us so welcome during our stay there.”