Postazione laptop, Wi-Fi gratuito, lenzuola

Recensioni per Motel 6 Costa Mesa, CA

2 out of 5
Motel 6 Costa Mesa, CA
1441 Gisler Ave, Costa Mesa, CA

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 311 su 1000 recensioni" "
Valutazione di 8 - Buono. 281 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 179 su 1000 recensioni" "
Valutazione di 4 - Scarso. 107 su 1000 recensioni" "
Valutazione di 2 - Terribile. 122 su 1000 recensioni" "

7,2/10

Pulizia

7,8/10

Personale e servizio

6,8/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

8/10 Buono

ALICE

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima soluzione
Ho soggiornato in questo motel per una notte, ma sono già stato qui diverse volte. Le stanze sono nuove, spaziose e pulite. Un punto di riferimento per i soggiorni di lavoro
Soggiorno di 1 notte a settembre 2023
Risposta di Sophia CSR, il giorno 27 set 2023
Dear Guest,Thank you for your continued loyalty and for choosing our motel for your recent stay! We're thrilled to hear that you found our new, spacious, and clean rooms to your liking. It's always great to be a reliable choice for business travelers like you. We look forward to welcoming you back on your next visit!

8/10 Buono

Dmytro

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 17 apr 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

4/10 Scarso

Kimberly

Viaggio con animali domestici, Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
The Wi Fi reception was only average at the front of the hotel. At the back where I was, it was slow and cut out a lot. The back alley where my car and room were had "sketchy " people sitting on the stairs and walking in the alley, making noise- did not appears to be guests. TV choices were terrible. It was in a convenient location- Close to freeway, shopping and dining.
Soggiorno di 14 notti a marzo 2024
Risposta di Sophia CSR, il giorno 7 apr 2024
Dear Guest,Thank you for your stay. Glad to see that you liked our convenient location. However, we deeply regret the inconvenience you faced during your stay. Your feedback is valuable, and we apologize for falling short of your expectations. We are actively addressing the issues mentioned and are committed to improving our services. We hope to have the opportunity to provide you with a much better experience in the future.

8/10 Buono

Janet

Enjoyed our stay
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 28 mar 2024
Dear Guest,Appreciate your 4-star rating! We are glad that you had a nice stay with us. Your stay matters greatly to us, and we appreciate your rating. Your thoughts on what you enjoyed and any suggestions for improvement help us make things even better for you and others in the future. We'd love to have you back again soon!

10/10 Eccellente

Eliseo, Norwalk

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Eccellente

Luis A

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
El lugar está bueno aseado
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 24 mar 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us and liked our clean property. Our Team is looking forward to serving you again on your future travels.

2/10 Terribile

Gena

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Im sorry to say this,the room got a lot of cockroach & also bathroom,the bedsheet looks like not clean i got itchy,i can't sleep.Not clean at all.
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 18 mar 2024
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 Eccellente

juliet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a marzo 2024
Risposta di Sophia CSR, il giorno 15 mar 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 Soddisfacente

Larry

Non mi è piaciuto: Servizi
It was ok, first room was unacceptable.
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 11 mar 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

2/10 Terribile

Danielle

Non mi è piaciuto: Personale e servizio
The owner doesn’t seem interested in returning customers just flipping rooms for the night.
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 7 mar 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Eccellente

Joan-Carol

Soggiorno di 2 notti a febbraio 2024
Risposta di Sophia CSR, il giorno 26 mar 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Alicia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Probably the nicest Motel 6 I have stayed in. Room was clean and interior was nice. Good selection of food surrounding the area as well. Highly recommend!
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 26 feb 2024
Dear Guest,Appreciate your rating and review. Receiving an astonishing 5-star rating and review is a real victory for our hotel. We get inspired by the great feedback and comments we receive from the guests like you! Our Team hopes to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

4/10 Scarso

Benjamin

Soggiorno di 3 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 21 mar 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 Terribile

Abigail Lopez

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff was nice and helpful but the room was infested with cockroaches, it’s a shame that the hotel is in a nice area with a lot of places around but the cockroaches are a big NO to stay in there.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 20 feb 2024
Dear Guest,I appreciate your positive feedback about the staff's friendliness and helpfulness. However, I'm genuinely sorry to hear about the issue with cockroaches in your room. We take such matters seriously and are actively addressing the situation to ensure a more pleasant experience for our guests. Thank you for bringing it to our attention, and we hope to have the opportunity to make it right in the future.

10/10 Eccellente

Dennis

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
good clerk
Staff clerk was very friendly and helpful with my stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 7 feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. Receiving compliments for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 Buono

James

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
the first room we got smelled smoky. There was no coffee in the morning until the staff made it.
Soggiorno di 1 notte a febbraio 2024
Risposta di Sophia CSR, il giorno 5 feb 2024
Dear Guest,We appreciate your 4-star rating and thoughtful feedback. We apologize for the initial inconvenience with the smoky odor and thank you for your patience. It's reassuring that our staff promptly addressed the coffee situation. Your insights are valuable for our improvement, and we look forward to the opportunity to welcome you back for an enhanced experience.

2/10 Terribile

Polett

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I needed a place to refresh and rest, before going to work that night. I checked in @2ish and left 4 hrs later. I was given a room that didn't seem ready for use, mini fridge was in the middle of floor seemed like it was being worked on. I didn’t care too much to tell the clerk , since I was only going to be there a few hours . I was extremely tired, I showered , took a nap and when I woke up @6 pm to get ready for work. I was disgusted to see roaches!!! this room was infested with roaches . There were roaches on the floor, walls , ceilings. I also noticed that there was BLOOD STAINS ON THE SHEETS. I took pictures and told the clerk how unacceptable this was… she was kind and apologized gave me the general managers name and number . Mr. Eddie . Mr. Eddie was the person who gave me that room to begin with!!! Long story short … I don’t recommend this property!
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 3 feb 2024
Dear Guest,I want to extend my sincere apologies for the numerous issues you experienced during your stay. This is certainly not the level of service we strive for, and I'm truly sorry for the inconvenience and discomfort it caused you. Your detailed feedback is valuable, and I assure you we will address each of these concerns with the utmost urgency. Rest assured that this is not representative of the standard we aim to provide. I'm grateful for your patience and understanding, and I hope you will consider giving us another chance to exceed your expectations in the future.

10/10 Eccellente

quality

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Thanks 🙏
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 3 feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I had no bad experiences. Nice motel 6 for 2024. I remember motel 6 back in days and they were pretty good then too
Soggiorno di 7 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 3 feb 2024
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Eccellente

Wendy Jia Men

Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 11 feb 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Charlestadt

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 22 gen 2024
Dear Guest,Thank you for taking the time to share your wonderful 5-star rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Eccellente

Charlestadt

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 22 gen 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Eccellente

Justin

Soggiorno di 6 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 22 gen 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Eccellente

Charlestadt

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 14 gen 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Charlestadt

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 12 gen 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Eccellente

Charlestadt

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love this place. So easy to deal with!
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 10 gen 2024
Dear Guest,Thank you for the glowing 5-star review! We're thrilled to hear that you love our place and find it easy to deal with. Your satisfaction is our priority, and we look forward to serving you again soon!

10/10 Eccellente

Charlestadt

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
👍
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 9 gen 2024
Dear Guest,Thank you for the 5 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Eccellente

Charlestadt

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to deal with.
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 10 gen 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Winnie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great access to all the fun things in the area
Great access to food, shopping and the 405, 73 and 55 freeways. I stayed with my dogs several times and it is a very dog friendly Motel 6 and the patrons with dogs are very good at cleaning up after their dogs and keeping them quiet.
Soggiorno di 7 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 10 gen 2024
Dear Guest,Thank you for the fantastic 10-star rating! We're thrilled to hear you enjoyed our convenient location near food, shopping, and major freeways. It's wonderful that you and your dogs felt welcome at our dog-friendly Motel 6. We appreciate your acknowledgement of the responsible pet owners who help maintain a clean and quiet environment. We look forward to welcoming you and your furry friends back for another enjoyable stay!

2/10 Terribile

Ricardo

Risposta di Sophia CSR, il giorno 9 feb 2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Eccellente

you

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 9 gen 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Charlestadt

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great!
Soggiorno di 6 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 10 gen 2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 Buono

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 9 gen 2024
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Tran

Soggiorno di 5 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 23 gen 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

6/10 Soddisfacente

Oswaldo Javier

Soggiorno di 3 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 9 gen 2024
Dear Guest,We appreciate your business and your time rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Eccellente

Denis Ezequiel

Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 22 gen 2024
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

8/10 Buono

Lance

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 5 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 1 gen 2024
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia
Great value for the price. Would stay here again!
Hotel was clean. Modern, updated motel 6. Shower was nice. Sink area was nice. Kind of sketchy people staying there. Saw a prostitute leaving in the morning same time we left to go get breakfast. That was awkward. Beds were uncomfortable and the metal piece underneath is very loud and annoying when it’s hit by your foot. That’s my one complaint. We never saw any roaches or bugs. So they must have gotten a better pest control. Overall, happy with the stay and the price.
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 28 dic 2023
Dear Guest,Our team appreciates the 8-star rating of your stay. We're delighted to hear that you found our motel clean, modern, and well-maintained. We appreciate your positive comments about the shower and sink areas. However, we apologize for any discomfort caused by the beds, and we'll certainly look into the issue with the metal piece. We strive to ensure a safe environment for all guests and appreciate your feedback. We hope to welcome you back for another positive stay in the future.

10/10 Eccellente

Samantha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 26 dic 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

2/10 Terribile

shane

Non mi è piaciuto: Personale e servizio
the general manager wont let .e rent a room because the last time i rented a room there the shower head was all loose spraying water everywhere. so i unscrewed it and forgot to screw it back in when i left and they accused me of breaking it. i rent a room. everyother week there and they are going to let .e rent a room at 100bucks a night over a 24 dollar shkwerhead
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 26 dic 2023
Dear Guest,We regret that you had an unpleasant experience at our property and never want our guests to have such kind of experience. We will investigate this issue and take the required measures. Our Team hopes to serve you better in the future.

10/10 Eccellente

Adam

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Decor
Looks like they changed the color scheme again . I remember a year or two ago they had some loud retro orange colors going before. Now they have black walnut looking desk colors and marble looking bathroom counter and shower walls.
Soggiorno di 3 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 18 dic 2023
Dear Guest,We deeply appreciate your outstanding 10-star review! It brings us immense joy to know that you value the thoughtful design changes we've made. Our goal is to craft a visually pleasing and inviting atmosphere, and we're ecstatic that you not only recognized but also relished the recent enhancements. Your feedback holds great significance for us, and we eagerly anticipate further enriching your experience in the days ahead!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everyone is so friendly and helpful here. I look forward to any length of stay here. Thank you, Motel 6 on Gisler Ave!
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 18 dic 2023
Dear Guest,Thank you for your glowing 10-star review! We're thrilled to hear that our team at Motel 6 on Gisler Ave made your stay enjoyable. Our goal is to provide a friendly and helpful experience, and we're delighted that you look forward to staying with us. Your kind words mean a lot to us. We can't wait to welcome you back for another fantastic stay!

10/10 Eccellente

Ashley

Mi è piaciuto: Pulizia
Good customer service
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 18 dic 2023
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The wifi internet was a big issue going in and out...PLEASE CALL THE INTERNET PROVIDER AND FIX WIFI...THANKS 😊 EVERYTHING ELSE WAS GREAT 😉👌
Soggiorno di 4 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 18 dic 2023
Dear Guest,Thank you for your feedback! We appreciate your positive comments about the overall experience. We've taken note of the WiFi issue and are actively working to resolve it. Our team will contact the internet provider to ensure a more stable connection. We apologize for any inconvenience and thank you for bringing it to our attention.

10/10 Eccellente

Marian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place for a night or two
This is a no frills hotel but it was a great location. The staff was friendly and helpful. I will be back.
Soggiorno di 2 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 12 dic 2023
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our friendly and helpful staff. Glad to see that you liked our location. We strive to provide exceptional service to all of our guests. Our team appreciates your 10/10 star rating! We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!

2/10 Terribile

Vanessa

Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 13 dic 2023
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 Eccellente

Karen

Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 8 dic 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Eccellente

Mamo D.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Upgrades to the rooms are beautiful. Color.
Soggiorno di 1 notte a novembre 2023
Risposta di Sophia CSR, il giorno 28 nov 2023
Dear Guest,Thank you for your glowing 5-star review! We're delighted to hear that you appreciate the beautiful upgrades to our rooms, especially the vibrant color choices. Your positive feedback means a lot to us, and we look forward to welcoming you back for more memorable experiences!"

8/10 Buono

Reiko

Soggiorno di 28 notti a ottobre 2023
Risposta di Sophia CSR, il giorno 18 dic 2023
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 Eccellente

Lisa

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Kindness very welcoming
Soggiorno di 4 notti a novembre 2023
Risposta di Sophia CSR, il giorno 27 nov 2023
Dear Guest,Thank you so much for your kind words and the 5-star rating! We're delighted to hear that you found our staff welcoming and experienced kindness during your visit. We look forward to serving you again soon!