Hotel vicino a Crooked House - Birmingham

“Very comfortable Good location Great staff Enjoyed our stay”

“Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there.”

“During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.”

“It is being refurbished., so a few problems. Room was clean, towels spotless.plenty of parking spaces. Staff including cleaner's couldn't do enough for us, they were excellent. We have stayed there before and will again.”

“All of the staff were extremely pleasant and helpful. Very clean and quiet. Breakfast hot and cold buffet (extra) was excellent. Gluten-free options available. ”

“the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

“AS ALWAYS EXCELLENT”

“Albergo in una vecchia casa, struttura particolare ma si soggiorna bene. Camere silenziose pur essendo vicino a strada trafficata. Disponibile parcheggio interno.”

“It was amezing”

“In 50+ years of travelling for business and pleasure this was worst property I have ever seen….i walked away and paid to stay in an another hotel …dirty,cold draughty falling down horrendous inside and appeared to being used almost as a doss house….absolute disgrace that it’s advertised…they lock it up at 11 only one door on a passcode is available …code didn’t work…anyone considering staying here don’t…there were holes in bathroom walls….hot water took an eternity and shower is an accident...

“L'hotel non era male ma il mio letto sembrava essere stato sistemato con le lenzuola usate e tra l'altro non riboccate sui piedi ma arruffate... sulla moquette qualcosa di appuntito mi ha punto il piede. L'area piscina poi in Italia sarebbe stata chiusa per condizioni igieniche non descrivibili. Jacuzzi non funzionante, coperta con un telo, sauna annacquata con sporco galleggiante, piscina piccola e non limpida, spogliatoi e docce con molto sporco a terra... insomma un porcile! mi spiace ma...

“Very good location for all amenities shops bars eating places .”

“Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. ”

“Very food breakfast ”