Hotel vicino a Crooked House - Birmingham

“Character property with refurbishment completed to a good standard without losing the properties style”

“During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic.”

“No WiFi signal at all. No lock to the door”

“Convenient location to Dudley Centre”

“Everything was ok”

“Good staff very helpful and fkexibke to my requirements”

“It was amezing”

“Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!”

“Albergo in una vecchia casa, struttura particolare ma si soggiorna bene. Camere silenziose pur essendo vicino a strada trafficata. Disponibile parcheggio interno.”

“L'hotel non era male ma il mio letto sembrava essere stato sistemato con le lenzuola usate e tra l'altro non riboccate sui piedi ma arruffate... sulla moquette qualcosa di appuntito mi ha punto il piede. L'area piscina poi in Italia sarebbe stata chiusa per condizioni igieniche non descrivibili. Jacuzzi non funzionante, coperta con un telo, sauna annacquata con sporco galleggiante, piscina piccola e non limpida, spogliatoi e docce con molto sporco a terra... insomma un porcile! mi spiace ma...

“Good location for the black country museum nice clean room with a kitchen and decent bathroom not keen on self check in but a good base if you want to cater for yourself very noisy at nights traffic”

“We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

“Very good for all local amenities and a car park .”

“Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly.”