Hotel vicino a Emanuel AME Church - Portsmouth

“Yes”

“Hotel pulito e personale gentile ”

“I love everything about this hotel and will be staying again !!”

“Ottimo hotel , stanze pulite e grandi, colazione poi che buona e personale cordiale ”

“Parking was easy kinda confusing at first till you walk around to get to know the place but that’s understandable being in a new place ”

“Ok”

“This is my favorite place to stay when I am in Norfolk.”

“It was really bad experience for me ”

“Clean room, dangerous environment ”

“The room walls had mold on them there weren’t any pillowcases on the pillows which were left in a pile on the bed the linen was dirty and the front desk staff was very rude and did not provide good customer service or communication skills ”

“Do not, I repeat DO NOT stay at this property. I had a day trip to Virginia and needed a quick place to stay. When I arrived first red flag were kids playing in the parking lot. Not to say that they can’t play, but it was obvious these kids lived at the property. When I got inside the room, it smelled like cigarettes, the beds were just mattresses on spring frames, pillows were different sizes, bathroom was dirty. Even though the surface of the bed didn’t have any stains, if I had a black light...

“The property is located in an excellent location. The staff is very friendly and attentive. Hotel is very well maintained and the room was kept spotless.”

“ there was no hot breakfast available neither coffee or hot items like eggs. I want a refund for breakfast not being available. I I had to go get breakfast separately at a restaurant which made my available time limited before my meeting. ”

“Clean/fancy room! The breakfast was also delicious, with a variety of options. ”

“This location was very clean and staff were accommodating. They have really nice outdoor fire pit area. ”

“It’s an older property as fast as HI’s go but still clean and comfortable. Even better, the staff were great! Bryan at the front desk is someone I remembered from a stay at the HGI in Chesapeake - top notch. Karen hosted breakfast and sang softly to the soundtrack. I had my headphones and YT music but didn’t need them. People make the difference and this team rocked it! Don’t hesitate at all to stay at this one ”

“Breakfast is always on spot , I chose Tru for this reason as well. I have stayed several times already and no complain or whatsoever. Hopefully there will be microwave in the rooms or at least in the lobby for guests to use.”

“Front desk girl…fantastic! Ain’t peeling off wooden bathroom counter…unsanitary. Sink had been patched to the wall. Looked like it was going to fall off. Mattress was so worn you could see body imprints. Pillows were great, room was clean. Housekeeping people were pleasant.”

“Yes”